Who We Are :

Fareportal is a travel technology company powering a next-generation travel concierge service.

Utilizing its innovative technology and company owned and operated global contact centres, Fareportal has built strong industry partnerships providing customers access to over 500 airlines, a million lodgings, and hundreds of car rental companies around the globe.

With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat.

Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.

Highlights :

- Fareportal is the number 1 privately held online travel company in flight volume.

- Fareportal partners with over 500 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.

- 2019 annual sales exceeded $5 billion.

- Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.

- Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Role Overview :

We are looking for an experienced Development Manager to lead the engineering and continued evolution of TenantHub, our centralized platform for managing B2B tenants and white-label flight booking solutions.

The role requires a strong combination of technical leadership, solution architecture, team management, and delivery ownership.

The Development Manager will work closely with Product, Architecture, DevOps, QA, Security, and other engineering teams to build a scalable platform that enables tenant-specific configuration while integrating seamlessly with our existing flight booking ecosystem.

Key Responsibilities :

1. Technical & Architecture Leadership :

- Own the overall technical direction and engineering quality of the TenantHub platform.

- Design scalable solutions for multi-tenant and white-label booking platforms.

- Ensure clear separation between tenant configuration and the underlying shared booking platform.

- Define appropriate patterns for configuration management, caching, authentication, authorization, and service-to-service communication.

- Conduct architecture, design, and code reviews for critical components.

- Ensure solutions remain simple, maintainable, secure, and production-ready.

2. TenantHub Platform Development :

- Lead development and evolution of capabilities including:

1. Tenant onboarding and management

2. Tenant configuration APIs

3. Feature flags

4. Domain and white-label management

5. Airline policies

6. Supplier/engine configuration

7. Pricing and markup configuration.

8. Branding and theming.

9. API key management.

10. Tenant dashboards and operational visibility.

- Ensure tenant configuration can be efficiently consumed across the broader booking ecosystem.

3. Platform Integration :

- Lead integration of TenantHub with existing flight search, pricing, booking, content, and payment services.

- Define reliable contracts for propagating TenantId and tenant configuration across downstream services.

- Manage integration with existing/legacy platform concepts and databases.

- Drive gradual modernization while minimizing disruption to existing production systems.

4. Engineering Management :

- Lead and mentor a team of software engineers.

- Provide technical guidance and remove engineering blockers.

- Break business requirements into clear technical deliverables.

- Own sprint execution, technical planning, estimation, and delivery commitments.

- Promote engineering best practices including clean code, testing, observability, documentation, and automated deployments.

- Identify technical debt and prioritize improvements based on business and operational impact.

5. Security, Reliability & Operations :

- Ensure appropriate authentication and authorization across Admin UI, APIs, and service-to-service communication.

- Partner with Security and DevOps teams on secure development and deployment practices.

- Establish appropriate logging, monitoring, alerting, and production diagnostics.

- Ensure tenant isolation and prevent configuration leakage across tenants.

- Drive improvements in availability, performance, scalability, and operational supportability.

Required Technical Skills :

- Strong hands-on experience with C# / .NET Core / ASP.NET Core Web API.

- Strong knowledge of REST APIs and distributed systems.

- Experience with React and TypeScript.

- Strong understanding of SQL Server and relational database design.

- Experience with Entity Framework Core.

- Experience designing or supporting multi-tenant SaaS platforms.

- Strong understanding of caching and configuration-management patterns.

- Experience with authentication and authorization, preferably Microsoft Entra ID / OAuth 2.0 / JWT.

- Experience with Azure services and cloud-native application development.

- Understanding of CI/CD, monitoring, logging, and production troubleshooting.

Preferred Experience :

- Experience building B2B SaaS, white-label, or configurable platform solutions.

- Experience with microservices and distributed architectures.

- Experience integrating modern platforms with legacy systems.

- Experience with Azure App Configuration, distributed caching, and API gateways.

- Experience in travel, airline, OTA, e-commerce, or booking platforms is highly desirable.

- Understanding of flight search, pricing, supplier integrations, and booking workflows would be an advantage.

Leadership Skills :

- Balance architecture quality with speed of delivery.

- Make pragmatic technical decisions without unnecessary complexity.

- Translate business requirements into scalable technical solutions.

- Challenge designs constructively and propose alternatives.

- Mentor developers and raise overall engineering standards.

- Coordinate effectively across multiple engineering teams.

- Take end-to-end ownership from requirement through production.

- Communicate technical decisions clearly to both engineering and business stakeholders.

Experience :

- 8+ years of software development experience.

- 2+ years in a technical leadership, Engineering Lead, Development Manager, or similar role.

- Demonstrated experience owning production-grade enterprise applications.

- Proven experience leading development teams and delivering cross-team initiatives.

Success in This Role :

- Deliver TenantHub capabilities reliably and on schedule.

- Build a scalable foundation for onboarding additional B2B tenants.

- Reduce tenant-specific custom development through configuration.

- Maintain strong engineering quality while keeping solutions pragmatic.

- Ensure reliable integration between TenantHub and the broader booking platform.

- Improve developer productivity, platform observability, and production stability.