Requirements :

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup, Hadoop, Big Data etc) as well as managing its day-to-day operations.

1. Architecture Planning and Design :

- Provide adequate support in architecture planning, migration and installation for new projects in own tower (platform, dbase, middleware, backup).

- Lead the structural/architectural design of a platform/middleware/database/backup etc. according to various system requirements to ensure a highly scalable and extensible solution.

- Conduct technology capacity planning by reviewing the current and future requirements.

- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/platforms, as applicable.

- Strategize and implement disaster recovery plans and create and implement backup and recovery plans.

2. Operations Management:

- Manage the day-to-day operations of the tower.

- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower.

- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges.

- Develop shift roster for the team to ensure no disruption in the tower.

- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

- Provide weekly status reports to the client leadership team, internal stakeholders on database activities with progress, updates, status, and next steps.

- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness.

3. Team Management and Resourcing :

- Forecast talent requirements as per the current and future business needs.

- Hire adequate and right resources for the team.

- Train direct reportees to make right recruitment and selection decisions.

4. Talent Management :

- Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability and effectiveness.

- Build an internal talent pool of HiPos and ensure their career progression within the organization.

- Promote diversity in leadership positions.