About SailPoint :

SailPoint is defining the next era of identity security. Our unified, AI-powered platform seamlessly secures both the Human Fabric of your workforce and the Agentic Fabric of AI and non-human identities, completely eliminating organizational blind spots.

About the role :

As an FDE Agentic Operations Engineer, you will operate at the cutting edge of AI and identity security, bridging Forward Deployed Engineering, Solution Engineering, Professional Services, and Product Management. You will own the end-to-end execution of AI-assisted migration pipelines and demo environments.

Roadmap for success :

30 days :

- Complete SailPoint Identity Security Cloud (ISC) and IdentityIQ (IIQ) foundational product training.

- Shadow senior engineers on active agentic workflows.

- Execute standard LLM and multi-agent migration pipelines.

60 days :

- Independently operate AI-driven modernization pipelines.

- Perform hands-on verification and remediation in SailPoint ISC tenant configurations.

- Identify and correct AI hallucinations or configuration anomalies.

6 months :

- Autonomously manage end-to-end customer proof-of-value (POV) tenant builds.

- Partner cross-functionally with Sales Engineering, Product, and Professional Services.

- Contribute enhancements to internal agentic prompts and automation scripts (Python/Bash).

1 year :

- Serve as a subject matter expert for agentic operations.

- Architect and deploy new automation tooling and reusable workflows.

- Attain the SailPoint Certified Engineer or Solution Architect credential.

Requirements :

- Bachelors degree in related field, or equivalent professional experience.

- 3 - 5+ years of professional work experience within an enterprise software company or technology consulting firm.

- Proven technical proficiency in modern technical infrastructure, including web services, APIs, databases, and enterprise directories (LDAP/Active Directory).

- Solid understanding of modern SaaS architecture, cloud infrastructure, and core AI/machine learning concepts.

- Ability to travel up to 15% as needed.

Preferred Skills :

- 3+ years of specialized experience in Identity Governance and Administration (IGA) / IAM solutions.

- Hands-on administrative or development experience with SailPoint Identity Security Cloud (ISC) or IdentityIQ (IIQ).

- Hands-on familiarity with agentic coding environments and AI developer tools (such as Cursor, Claude Code, GitHub Copilot).

- Practical scripting skills (Python, PowerShell, or Bash).