Our client is a leading and rapidly growing enterprise in the automotive and mobility sector with a strong presence across multiple locations in India. The organization is committed to operational excellence, digital transformation, and delivering world-class customer experiences. With a focus on innovation and technology-driven business operations, the company is investing significantly in strengthening its IT infrastructure, cybersecurity, and end-user services capabilities.

Role Overview:

We are seeking an IT Systems, Identity & Collaboration Lead to manage core systems platforms across the organisation. Reporting to the Head of IT Infrastructure & End User Services, this role owns Microsoft 365 and productivity tools, Active Directory and licensing management, and Identity & Access Management (IAM). The role ensures employees have secure, seamless access to systems and collaboration tools across all sites.

Key Responsibilities:

Microsoft 365 & Productivity Tools Management:

- Administer and optimise the Microsoft 365 tenant including Exchange Online, SharePoint, Teams, OneDrive, and related services

- Manage M365 licences, service configurations, policies, and security settings to ensure compliance and cost efficiency

- Support and enable productivity and collaboration tooling for users across all locations; drive adoption of M365 features

- Monitor M365 service health, investigate incidents, and liaise with Microsoft support as required

- Manage third-party productivity and SaaS tool integrations and ensure secure configuration

Active Directory & Licence Management:

- Administer AWS Active Directory including users, groups, OUs, GPOs etc

- Manage software and subscription licence inventory. Ensure licence compliance and optimise licence utilisation across the organisation

- Maintain and automate user lifecycle processes (creation, modification, and deletion) aligned with HR workflows and IT policy

- Administer DNS, DHCP and Group Policy in line with security and operational standards

- Maintain accurate and current records of directory services configurations and licence assignments

Identity & Access Management (IAM):

- Own and manage the Identity & Access Management framework including role-based access control (RBAC), provisioning, and de-provisioning

- Administer Multi Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Access Management (PAM) solutions

- Conduct regular access reviews and recertification cycles to ensure least privilege principles are maintained

- Manage Conditional Access policies and Zero Trust access controls in alignment with security standards

- Respond to and investigate identity related security incidents. Maintain audit logs and access reports

Governance & Compliance:

- Ensure systems and identity configurations align with IT security policies, DPDP, and regulatory requirements

- Maintain documentation for all platform configurations, licence assignments, and access policies

- Support IT audits with identity and systems evidence. Participate in vulnerability management activities

Qualifications & Experience:

- 5 to 10 years of IT experience, with at least 3 years in systems administration or identity management

- Strong hands on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)

- Deep knowledge of Active Directory

- Experience with IAM tools and protocols: SSO (SAML, OIDC), MFA, PAM (CyberArk, BeyondTrust, ManageEngine or equivalent)

- Understanding of licence management and software asset management best practices

- Certifications desirable: Microsoft 365 Administrator (MS-102), AWS Certified SysOps Administrator or Azure Administrator (AZ-104), or equivalent

- ITIL Foundation certification preferred

Technical Competencies:

- M365: Exchange Online, Teams, SharePoint, OneDrive, Intune

- Identity: AWS AD, AWS Directory Service, AWS IAM Identity Center, Azure AD/Entra ID, ADFS, Azure AD Connect, Conditional Access, MFA, SSO (SAML/OIDC), CyberArk/BeyondTrust or equivalent PAM

- Licences: Microsoft VLSC, software asset management tools.

What We Offer:

- Challenging environment facilitating learning

- Competitive salary commensurate with experience

- Ownership of end user services and IT operations across a growing multi-site automotive group

- Ongoing professional development and certification support

Required Skills:

- Microsoft365, ExchangeOnline, SharePoint, Teams, OneDrive, Intune, ActiveDirectory, AWSAD, EntraID, AzureAD, IAM, RBAC, SSO, SAML, OIDC, MFA, PAM, ConditionalAccess, ADFS, AzureADConnect, DNS, DHCP, GPO, Licensing, VLSC, Sys Admin, Automation, Cybersecurity, Microsoft 365 administration, Active Directory, Identity Management, IAM tools, Licence management, Software asset management, ITIL Foundation certification, Microsoft 365 Administrator (MS-102), AWS Certified SysOps Administrator, Azure Administrator (AZ-104), CyberArk/BeyondTrust or equivalent PAM