Amber - Technical Product Manager

About the Role :

We are looking for a highly driven and technically strong Technical Product Manager to lead the development of AI-first B2B and SaaS platform products.

This role requires a strong understanding of system architecture, APIs, scalable platform workflows, and product strategy.

The ideal candidate should combine strong technical acumen with product thinking and business understanding to build scalable, automation-focused, and enterprise-grade platform solutions.

You will work cross-functionally with engineering, design, business, operations, customer success, and leadership teams to build products that improve operational efficiency, customer experience, and business growth.

Key Responsibilities :

- Own end-to-end product lifecycle from problem discovery, requirement gathering, prioritization, development, launch, and optimization.

- Define product vision, roadmap, goals, success metrics, and execution timelines aligned with business objectives.

- Identify opportunities to leverage AI, automation, and platform engineering to improve operational efficiency and scalability.

- Drive AI-first product initiatives for B2B, SaaS, and operational workflows.

- Work closely with engineering teams to design scalable product architectures and technical solutions.

- Translate business requirements into detailed product specifications, technical workflows, APIs, and integration requirements.

- Collaborate on platform capabilities including :

i. APIs & integrations

ii. Workflow automation

iii. Enterprise tools

iv. Data pipelines

- Participate in technical discussions, sprint planning, architecture reviews, and product trade-off decisions.

- Ensure products are scalable, secure, reliable, and optimized for performance.

- Deeply understand pain points of property managers, operators, universities, and enterprise customers.

- Conduct customer research, market analysis, and stakeholder interviews to identify product opportunities.

- Build solutions that improve enterprise usability, onboarding, automation, and customer adoption.

- Drive product decisions using analytics, experimentation, user behavior insights, and market research.

- Define and monitor key SaaS/product metrics including :

i. Adoption

ii. Retention

iii. Activation

iv. Churn

v. ARR impact

- Work with analytics and engineering teams to establish dashboards and reporting frameworks.

Cross-Functional Collaboration :

- Collaborate with :

i. Engineering

ii. UX/UI Design

iii. Operations

iv. Business Teams

v. Sales

vi. Customer Success

vii. Marketing

- Align stakeholders on priorities, product strategy, roadmap execution, and release planning.

- Support GTM initiatives to drive product adoption and customer success outcomes.

- Drive agile product execution with high ownership and accountability.

- Balance customer value, technical feasibility, scalability, and business impact while prioritizing features.

- Manage ambiguity effectively and solve complex business problems using structured thinking.

Required Skills & Qualifications :

Technical Skills :

- APIs & integrations

- System architecture

- SaaS platforms

- Scalable workflows

- Databases & backend systems

- AI/automation-driven products

- Familiarity with :

i. Product analytics tools

ii. SQL & data analysis

iii. Agile/Scrum methodologies

iv. Cloud-based platforms

- Ability to work closely with engineering teams on technical product execution.

Product Management Skills :

- 3+ years of experience building and shipping SaaS, B2B, platform, or technical products.

- Strong product sense and customer-first mindset.

- Experience defining product roadmaps, PRDs, workflows, and business requirements.

- Excellent prioritization and stakeholder management capabilities.

- Strong analytical and problem-solving skills