Description :

Job Role : Associate Lead Consultant Palo Alto SASE

Location : Bangalore, Hyderabad, Pune, Indore

Experience : 8 to 15 Years

Role Overview :

We are looking for an Associate Lead Consultant with strong hands-on expertise in Palo Alto SASE to support and lead incident resolution, policy optimization, and operational excellence across cloud-delivered security environments.

Key Responsibilities :

- Palo Alto SASE/Prisma Access

- Lead day-to-day operations and incident investigation on Palo Alto Prisma Access (SASE).

- Troubleshoot production issues related to:

- Remote users

- Branch connectivity

- Tunnels and service connections

- Perform log analysis using:

- Prisma Access logs

- Palo Alto firewall logs

- SIEM platforms (Sentinel / Splunk / QRadar, etc.)

- Review, optimize, and clean up security policies in Prisma Access to improve performance, security posture, and stability.

- Make direct configuration changes within Prisma Access (firewall changes via ticketed workflow).

- Support and optimize GlobalProtect deployments in a SASE context.

- Proactively identify and propose automation opportunities to improve incident response and troubleshooting efficiency.

Required Skills (Must-Have) :

- Palo Alto Prisma Access/SASE strong, hands-on experience

- GlobalProtect (remote users in SASE environments)

- Incident management & root cause analysis on cloud security platforms

- Palo Alto firewall fundamentals (PAN/OS, Panorama)

- Security policy review, optimization, and rule cleanup

- Log analysis and troubleshooting skills

- Experience working in production environments with high availability requirements

- Strong communication and collaboration skills

Good to Have/Learnable :

- CyberArk Endpoint Privilege Manager (EPM)

- Least privilege policy design

- Privilege elevation workflows

- Scripting or automation exposure

- ITIL-based incident and change management experience