- Acts as Systems Administrator for HR technology, which may include HRMS, Time Tracking, Payroll, Projects, Benefits, ATS, LMS, Talent Management and HR Portal technology (telephony, case management, knowledge management) by addressing system problems and enhancing system functionality.

- Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives.

- Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.

- Supports teams in identification, analysis and implementation planning of optimizing design, cleansing legacy data, and prioritizing conversion of integrated data.

- Develops and manages the business process designs and accuracy of associate information such as company data, location data, position data, custom fields, parent/child relationship, etc.

- Operates as the key liaison with the HR, Accounting/Finance, Internal/External Auditors for SOX compliance issues or new company, locations, departments, etc. set up.

- Develops and manages the audit process for associate information; work directly with the HR, Benefits, Payroll,Accounting/Finance, IT management teams to provide data integrity, consistency, and reliability throughout the organization.

- Develops recommendations for process improvements related to data utilization and maintenance.

- Performs testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing testing of the system.

- Manages deployment and testing of system patches/new releases.

- Provides system updates and enhancement recommendations to Stakeholders.

- Provide and maintain associate training materials.

- Responsible for developing, implementing, and maintaining associate master data standards and appropriate legal compliance and company policy.

- Serves as Tier 2 Specialist to resolve complex technical issues raised by associates and managers

- Maintains and develops a strong working relationship with business owners as a process advocate.

- Maintains appropriate issue tracking and manage issue resolution process. Supports the development of specific actions and recommendations to mitigate risk and resolve outstanding issues.

- Creates, maintains, and delivers status reporting for related project activities to key stakeholders.

- Performs related duties as assigned