Windchill - CAD Applications Administrator (Mid-Level)

Location : Bangalore

Contract Role

Job Overview :

We are seeking a Windchill - CAD Administrator to operationalize end-to-end CAD/PDM excellence across our engineering value chain. This role owns the CAD data backbone - governing configurations, integrations, publishing pipelines, and user enablement - so engineers can work faster with fewer issues. You will keep our Windchill PLM and all engineering applications (CAD/CAE/ECAD/CFD/FEA, viewers, plug-ins, and tools) running smoothly. You will manage setup, performance, licenses, standards, upgrades, and user support.

What you will do :

1. Maintain Windchill (12.x) :

- Monitor servers and queues

- Manage lifecycles, OIRs, ACLs, and publishing (WVS/CAD workers)

2. Own engineering apps :

- Administer Creo and other tools (AutoCAD, Ansys/Fluent, MATLAB, viewers)

- Package, deploy, and update clients and add-ins

3. Standards & data quality :

- Maintain start parts, templates, parameters/relations

- Enforce naming/numbering rules and WTPart-EPM links

- Clean metadata

4. Publishing & visualization :

- Ensure Creo View/neutral formats (STEP/JT/3D PDF) are reliable and fast

- Fix publish failures

5. Integrations :

- Support WGM integrations, ECAD/MCAD exchange (IDX/STEP)

- Handle REST/WRS/OData calls

- Manage downstream ERP handoffs

6. Licenses :

- Manage FLEXlm and other license servers

- Create/modify license files, track usage, right-size counts

- Support audits/renewals

7. Automation :

- Script common tasks (PowerShell/Python/Bash) for client rollout, log collection, and checks

8. Security & access :

- Collaborate with IT/IAM on SSO/SAML, certificates, and least-privilege access

9. Upgrades & changes :

- Plan, test, and roll out CAD Applications to latest release, patches, and hotfixes with clear runbooks

10. User support (L3) :

- Fix workspace corruption, check-in/out issues, failed analyses/publishes

- Write guides and train users

11. Cloud/HPC :

- Support GCP/Azure/AWS hosts, CAD workers, and HPC/solver queues for CAE jobs

- Monitor cost and performance

Must-have skills :

- 4-6 years in PLM/engineering apps admin, including 3+ years with Windchill + CAD tools (Creo/WGM at minimum)

- Strong knowledge of EPM/WTPart, lifecycles, ACLs, WVS, vaulting/replication, and client configs

- Hands-on with one or more : Creo, AutoCAD (Must Have), Ansys, Mathworks (Optional), ECAD/EDA tools, or engineering viewers

- Scripting (PowerShell/Python/Bash), Windows admin, basic Linux, and basic SQL Querying (Oracle), Query Builder and QML

- Experience with Creo and Windchill Model check implementation

- Clear documentation and training skills

Nice to have :

- ThingWorx Navigate basics; MPMLink or Options & Variants experience with Creo and Windchill

- REST/WRS/OData familiarity for light integrations

- Cloud hosting (GCP/Azure), reverse proxy/SSL, GPU-based publishing

- License analytics/dashboards and vendor management experience

- Compliance awareness (Export Control/ECCN/ITAR) for attributes and access

How we measure success :

- Availability : Windchill uptime - 99.9%; publish success - 98%

- Performance : Fast check-in/out, low queue/backlog, stable app launches

- Quality : Clean data (low failed loads/rework), fewer repeat incidents, lower MTTR

- Cost : Healthy license utilization - reduced idle/over-licensed seats

- Adoption : Positive user feedback and fewer how-to tickets over time

A typical day :

- Morning health checks (queues, workers, storage, license usage)

- Resolve publishes or solver failures; help a designer with a workspace issue

- Roll out a client update or new template/parameter set

- Document a fix and share a tip

- Review trends; automate a noisy manual task

Education :

- Bachelor's or Master's degree in Engineering or IT (or equivalent experience)

- PTC Windchill/Creo admin certifications are a plus

Location : Bengaluru, Karnataka, India