Who are we?

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP).

Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software.

Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation.

Whatfix product suite consists of 3 products DAP, Product Analytics, and Mirror.

This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers : 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.

Investors : Raised a total of ~$270 million.

Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2.

Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.

Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025.

We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%.

Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year.

Won the Silver for Stevie's Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023.

Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal.

On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

What You'll Do :

- Design, build, and maintain scalable backend services using Java and Spring Boot.

- Own key features end-to-end from design and development to testing, deployment, and monitoring.

- Work on data modeling and storage solutions using SQL and NoSQL databases, with a focus on performance and reliability.

- Implement distributed caching strategies to improve system responsiveness and scalability.

- Collaborate with Product, Design, and other Engineering teams to translate functional requirements into technical solutions.

- Drive system design, performance optimization, and code quality initiatives across services.

- Contribute to code reviews, design discussions, and mentoring of junior team members.

- Play a critical role in shaping technical direction, especially across modules or product surfaces.

- A proactive and ownership-driven attitude, with a focus on continuous improvement and innovation.

- A customer-first mindset, with the ability to align technical direction with business objectives and customer needs.

Must-Have Skills :

- Strong programming skills in Java with hands-on experience in Spring Boot.

- Solid experience with relational (SQL) and non-relational (NoSQL) databases.

- Experience with distributed caching systems like Redis or Memcached.

- Strong understanding of system design, API development, and performance optimization.

- Ability to write clean, maintainable, and well-tested code.

- Comfortable operating in a fast-paced, agile environment with cross-functional collaboration.

- Exposure to mobile product ecosystems and architecture considerations.

Nice-to-Have :

- Familiarity with front-end technologies like JavaScript/React JS.

- Prior experience in SaaS, B2B, or large-scale platform development.

Qualifications :

- 8-12 years of experience building robust, scalable backend systems in a product-first environment.

- Proven ability to own and deliver features independently while collaborating across functions.

- Experience in leading technical initiatives with a focus on scalability, performance, and reliability.

- Demonstrated mentoring capabilities and a proactive approach to engineering excellence.

Why Join Us?

- Be part of a fast-growing team driving critical backend infrastructure for Whatfix products.

- Opportunity to work on modern technology stacks and contribute to systems at scale.

- Transparent growth path with clear expectations and regular reviews.

- Flexible work environment with high ownership and impactful challenges.

Note :

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;.

We are an equal opportunity employer and value diverse people because of and not in spite of the differences.

We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

At Whatfix, we deeply value collaboration, innovation, and human connection.

We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovationultimately helping us achieve our goals more effectively.

At the same time, we recognize the importance of flexibility in balancing personal and professional priorities.

To support this, we offer the option to work from home up to two days per month.

In any situation that requires additional flexibility, were open to considering exceptions on a case-by-case basis to ensure youre supported in managing both work and life seamlessly.