West Pharmaceutical Services - Business Intelligence Analyst

Description :

Responsible for the development and maintenance of Business Intelligence applications.

Works with business to define and develop relevant and reliable BI solutions and ensures that they are scalable, well-documented, tested, and trained.

Essential Duties And Responsibilities :

- Designing and implementing Business Intelligence (BI) solutions.

- Establishing and developing relationships with key internal stakeholders to understand BI needs and support the service delivery.

- Building and preserving productive relationships with a broader business network, IT associates, and vendors, while addressing and resolving potential issues.

- Aiding in the creation of a uniform approach towards the execution of BI projects.

- Overseeing multiple BI projects, ensuring smooth progression from inception to completion.

- Documenting all facets of project planning and execution, including data models, structures, and educational materials.

- Offering maintenance services for existing BI solutions and serving as the primary escalation point for issues related to BI projects.

Additional Responsibilities :

- Bridging the gap between business necessities and technical considerations, negotiating solutions, and encouraging creativity when feasible.

- Contributing to the ongoing growth and delivery of BI services, inclusive of projects, while ensuring constant protection and security of business data.

- Demonstrating keen attention to detail and a commitment to documenting processes for future reference and benefit.

- Collaborate with other sites where appropriate to ensure best practice is used and solutions are standardized and transferrable.

Education : Bachelor's Degree Data analytics, digitalisation or similar discipline preferred.

Work Experience :

- Minimum 5 years A minimum of 5 years experience in a Business Analyst role or a similar position with relevant experience required.

Preferred Knowledge, Skills And Abilities :

- Experience in delivering or managing BI projects.

- Familiarity with high-volume manufacturing operations.

- Proven ability to manage multiple projects simultaneously, demonstrating excellent multitasking and prioritization skills.

- Proficiency in translating technical language into comprehensible terms.

- Experience in implementing, configuring, and testing BI solutions.

- Experience in developing within the Microsoft Power Platform environment, with a focus on Power BI, Power Automate, and Power Apps.

- Working knowledge of Microsoft Power BI Desktop, management of Microsoft Teams groups, OneDrive storage, and Microsoft SharePoint.

- Proficiency in using Microsoft 365 applications, with an understanding of its interconnections with Microsoft SharePoint and Microsoft Power Platform.

- Experience in data extraction, cleansing, and integration.

- Proficiency in working with Microsoft SQL server.

- Familiarity with Power Query M-language, DAX, and basic SQL queries.

- Understanding of Lean Manufacturing principles, such as Value Stream Maps, Continuous Improvement, and Kaizen.

License and Certifications :

Travel Requirements :

5% : Up to 13 business days per year.