Tech Lead (Node+React, Rabbit/Kafka)

Experience : 7 - 13 years

Work from Office 5 days a week

Job Location : Gurugram

About Role :

Roles & Responsibilities :

We're building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, you'll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions.

What You'll Do :

- Lead design & development of our AI-powered omnichannel dialer platform.

- Architect scalable SaaS systems using modern full-stack and cloud technologies.

- Drive CRM integrations (Salesforce, HubSpot, Zoho) & ensure compliance (DNC, GDPR, TCPA).

- Build real-time monitoring, analytics & reporting dashboards for managers and supervisors.

- Champion DevOps: CI/CD pipelines, containerization (Docker, Kubernetes), automated testing.

- Mentor developers, enforce coding standards, and lead sprint delivery.

- Collaborate with Product, AI, and Telephony teams to deliver cutting-edge features.

Ideal Candidate Overview :

Mandatory Requirements :

- Must have 7+ years of overall software development experience with strong expertise in backend and full-stack application development.

- Must have minimum 3+ years of recent experience leading engineering teams.

- Must have strong hands-on experience in Node.js, React.js, JavaScript, and TypeScript with the ability to build scalable full-stack applications.

- Must have strong experience working with Kafka / RabbitMQ.

- Must have experience designing and architecting SaaS-based applications on AWS, Azure, or GCP.

- Must have hands-on experience with CI/CD pipelines, Docker, Kubernetes, GitHub/GitLab, and modern DevOps practices.

- Must have strong database experience with PostgreSQL and either MongoDB or Redis.

Location :

- Candidates should be based in Delhi NCR.

- Notice Period: Immediate Joiners or candidates who can join within 15 days will be highly preferred.

Preferred Requirements :

- Experience 1 : Experience with CRM integrations (Salesforce, HubSpot, Zoho), omnichannel platforms, contact center products, or dialer solutions.

- Experience 2 : Experience with Asterisk, Kamailio, FreeSWITCH, SIP, WebRTC, or autodialer platforms will be an added advantage.

- Experience 3 : Exposure to AI/ML, NLP, Speech-to-Text, LLMs, speech analytics, or AI-powered customer engagement products is a plus.