Job Description :

We are looking for an IT Security / Endpoint Management freelancer with hands-on MDM/UEM experience to take ownership of our ScaleFusion deployment and close outstanding endpoint security gaps. This is active remediation work, not exploratory work - the engineer will troubleshoot real device-level issues (BitLocker PIN enforcement, USB policy assignment, antivirus verification) and coordinate directly with the MDM vendor's support team to close tickets.

Must-Have Skills :

- UEM/MDM platform experience : Hands-on configuration and troubleshooting on a Unified Endpoint Management platform (ScaleFusion, Microsoft Intune, Hexnode, or equivalent) - device enrollment, device groups vs. device profiles, and policy precedence rules.

- Windows security administration : BitLocker configuration and troubleshooting (with and without TPM, encryption methods, PIN enforcement), Group Policy / local security policy, and Windows domain or Entra ID join troubleshooting (dsregcmd, manage-bde).

- Endpoint security fundamentals : Verifying antivirus/EDR deployment, configuring USB device control policies, blocking AI tools and file-sharing sites at the endpoint, and hardening local admin rights across a device fleet.

- Vendor coordination & reporting : Comfortable working directly with a SaaS vendor's support team - reproducing issues with device-level evidence, following tickets through to resolution, and keeping a clean, accurate compliance tracker.

Good To Have :

- Microsoft Intune / Entra ID : Prior Intune or Entra ID hands-on experience for domain/Entra-joined Windows fleets.

- PowerShell scripting : Ability to write scripts that verify compliance status directly on each device (BitLocker, AV, local admin group), rather than relying solely on the MDM console.

- Prior audit remediation experience : Has previously closed out a client-driven security or compliance audit under a hard deadline.

Experience Level :

- 2 - 5 years in IT infrastructure, systems administration, or endpoint security, with hands-on production experience on at least one UEM/MDM platform.