As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.

Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Title : NOC Engineer.

Location : Hyderabad | Hybrid.

Get To Know Us :

SS&C Eze Software is seeking a Network Operations Center (NOC) Engineer to join the SS&C Eze RealTick EMS NOC team in its Hyderabad office for a 24X7 Role.

The RealTick EMS, a global multi-broker, cross-asset electronic execution platform, integrates real-time quality market data to provide market analysis and direct-access trading.

SS&C is leading the way.

We continue to look for todays and tomorrows brightest talent, those that embody a spirit to improve not only their lives, but those around them.

From college students to seasoned and experienced professionals, we encourage you to apply.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

Why You Will Love It Here :

- Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans.

- Your Future : Provident Fund.

- Work/Life Balance : Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays.

- Your Wellbeing : Mediclaim, Term Life Insurance, Accidental Coverage, Employee Assistance Program, Parental Leave.

- Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity.

- Training : Hands-On, Team-Customized, including SS&C University.

- Extra Perks : Diwali voucher, Monthly remunerated RnR program.

What You Will Get to Do :

- In this role, you will provide Tier 1 Incident Management support and monitor critical business systems across global data centers.

- Execute and Audit Application, Software Upgrades & configuration.

- Install, configure and Administer Windows Operating Systems and updates on server environments.

- Work in 24X7 Support Environment with rotational Shifts/weekly Offs.

- Provide Tier1 Incident Management support for software production systems and networks, Servers by Monitoring alerts round the clock.

- Investigate Service outages, Incidents, systems issues & log and track in Incident Reporting System.

- Provide continuous surveillance of hardware and software monitoring systems.

- Investigate all alerts.

- Troubleshoot and repair issues, escalate as required following established protocol.

- Install and configure business applications.

- Execute Change Requests for proprietary software upgrades and configurations across enterprise systems.

- Initiate & Drive Incident Call during Major outages.

- Analyze data models to view processes, data flows and trends in the data and make recommendations to improve overall performance.

What You Will Bring :

- 3 - 4 years of NOC/Command Center/Remote Data Center Operations experience & technology trouble shooting experience.

- 1 - 2 years of MS Windows software support experience, Application IT infrastructure Monitoring within a customer service setting.

- Excellent written and verbal communication skills.

- Ability to Multi-task Efficiently.

- Ability to complete projects as scheduled.

- Flexible to work in Rotational Shifts.

- Ability to work under pressure with strict attention to detail.

Knowledge/Skills Preferably Required On The Below Tools :

- Active Batch or any other Job Scheduling tool.

- Nagios, Logic Monitor Monitoring Tools.

- Microsoft Windows Patching/Hotfixes.

- Active Directory.

- Familiarity with FinTech Environment processes, flows, trading equities Etc.