At Spinny, GoMechanic is our consumer car servicing and maintenance platform - connecting car owners with a trusted network of certified workshops for periodic servicing, repairs, detailing, and value-added services. Following its integration into the Spinny ecosystem, GoMechanic is positioned to redefine how millions of Indian car owners experience servicing - with transparent pricing, reliable quality, and a seamless digital journey.

As the Group Product Manager for GoMechanic, youll own the product charter that powers this marketplace - driving customer acquisition, service quality, workshop efficiency, and lifetime value at scale. This role demands a strong product sense, a marketplace-first mindset, and deep comfort with data, experimentation, and growth.

What Youll Own :

- Lead the end-to-end product strategy for GoMechanic - from customer discovery and service booking to workshop fulfillment and post-service engagement.

- Build and scale platforms that enhance service discovery, pricing transparency, and repeat bookings for customers, while improving workshop utilization and SLA adherence on the supply side.

- Partner closely with Business, Operations, and Engineering to drive booking liquidity, optimize workshop matching, and improve service turnaround times.

- Define and track key success metrics like - booking conversion, customer NPS, repeat service rate, average order value, workshop utilization, SLA compliance, and first-time-fix rate.

- Use experimentation, segmentation, and other insights to improve customer retention and cross-sell into categories like detailing, insurance, accessories, and roadside assistance.

- Build data-driven pricing, diagnostics, and recommendation systems that balance customer value with workshop margins and throughput.

- Conduct competitive and market analysis to anticipate trends in the car aftermarket and services ecosystem and evolve our product strategy.

- Lead PMs, set product vision, and build a culture centered on impact, learning, and ownership.

What Makes You a Fit :

- 7 to 10 years in product management, including 12 years leading a team and/or vertical.

- Hands-on experience with user research, product discovery, and A/B experimentation to inform roadmap decisions.

- Strong analytical mindset - adept at translating business goals into scalable product frameworks.

- Proven experience improving conversion, engagement, or retention metrics through product-led initiatives.

- Track record of mentoring PMs and fostering a product culture of data-driven decision-making and continuous improvement.

- Prior exposure to leading consumer marketplaces, aggregator/services businesses, or two-sided platforms with offline fulfillment (e.g., home services, mobility, healthtech, foodtech) is a plus.

Why Spinny :

- Youll define and scale the product that extends Spinnys relationship with customers well beyond the point of purchase - directly impacting lifetime value and profitability.

- Youll work with high-ownership teams solving complex marketplace and offline-fulfillment challenges on a national scale.

- Youll shape how millions of Indian car owners experience servicing - building trust, transparency, and delight into every visit to the workshop.