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Job Description

Description :


Technical Skills :


Strong understanding of :


- Network architecture (LAN/WAN)


- Firewalls and network security


- VPN and remote access systems


- Endpoint security


- IT asset management systems


- Experience with enterprise networking equipment and firewall management.


- Familiarity with IT compliance frameworks and audit processes.


Experience :


- 8+ years of experience in IT infrastructure and network management.


- 3+ years in leadership or IT management role.


- Experience managing multi-location IT infrastructure.


Soft Skills :


- Strong leadership and team management.


- Good documentation and audit handling skills.


- Ability to coordinate with multiple internal teams.


- Strong problem-solving mindset.


Preferred Qualifications :


- Experience in Fintech / Banking / NBFC environments.


- Exposure to Infosec audits and regulatory compliance.


- Certifications such as :


- CCNA / CCNP


- CISSP / CISM


- ITIL


Roles and Responsibilities :


1. IT Infrastructure Management :


- Oversee the overall IT infrastructure across all Snapmint offices and locations.


- Ensure high availability and reliability of network, internet, and internal IT systems.


- Manage LAN/WAN networks, VPNs, WiFi infrastructure, and connectivity across offices.


- Coordinate with vendors and service providers for infrastructure support.


2. Firewall & Network Security :


- Configure and manage enterprise firewalls, routers, and switches.


- Monitor and maintain network security policies, access controls, and threat protection.


- Ensure proper segmentation, VPN access, and network security best practices.


- Investigate and resolve network security incidents.


3. IT Asset Management :


- Maintain a centralized IT asset inventory including laptops, servers, networking devices, and peripherals.


- Track asset allocation, procurement, warranty, and lifecycle management.


- Ensure proper onboarding and offboarding asset processes.


- Maintain accurate records for audit and compliance purposes.


4. Compliance & Information Security :


- Ensure IT infrastructure aligns with regulatory and security compliance requirements.


- Support internal and external audits related to IT systems.


- Maintain documentation for IT policies, security controls, and asset tracking.


- Work closely with Infosec, Compliance, and Risk teams to meet regulatory obligations.


5. Vendor & Procurement Management :


- Manage IT vendors for hardware, network, security tools, and services.


- Handle procurement of IT equipment and licenses.


- Monitor vendor SLAs and service performance.


6. IT Operations & Support :


- Lead internal IT support and helpdesk operations.


- Ensure quick resolution of employee IT issues.


- Implement standard IT processes for device provisioning, access management, and troubleshooting.


7. Policy & Process Implementation :


- Define and enforce IT policies, security practices, and operational procedures.


- Implement best practices for device security, patch management, and endpoint protection.


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