About the Role :

Business Analysts are key drivers of our continued growth and success. With a strong commitment to innovation and strategic thinking, they identify opportunities for improvement, develop data-driven insights, and help implement initiatives that enhance operational efficiency and productivity across the organization.

Key Roles and Responsibilities :

- Determine operational objectives by studying business functions, gathering relevant information, and evaluating output requirements and formats.

- Construct workflow charts and diagrams, analyze system capabilities, and write clear, detailed specifications.

- Collaborate with stakeholders to develop analyses and documentation, ensuring effective communication across production, managerial, and executive teams.

- Evaluate, analyze, and communicate system requirements continuously, maintaining processes and preparing monthly status reports for all relevant stakeholders.

- Conduct daily systems analytics to maximize effectiveness and promptly troubleshoot any issues.

- Build strong, lasting relationships with internal partners to ensure optimized systems integration.

- Provide research-backed recommendations in response to managerial and executive queries or concerns.

- Perform, evaluate, and communicate thorough quality assurance checks at each stage of system development.

- Maintain confidentiality and ensure data security to protect business operations and user confidence.

- Demonstrate expertise in Agile methodologies and contribute to Agile process improvement initiatives.

Qualifications and Skills :

- Bachelor's degree in Business Administration, Information Systems, or a related field (Master's preferred).

- Proven experience as a Business Analyst or in a similar analytical role.

- Strong understanding of business processes, system analysis, and documentation.

- Proficiency in tools such as MS Excel, Power BI, JIRA, or other analytics platforms.

- Excellent communication, problem-solving, and stakeholder management skills.

- Knowledge of Agile frameworks and project management principles.