Job Title : Site Reliability Engineer (SRE) / Production Engineering Lead

Location : Hyderabad

Work Mode : Work From Office (5 days)

Experience : 12- 15 Years

Role Overview :

We are looking for an experienced Site Reliability Engineer (SRE) / Production Engineering Lead to manage and enhance the reliability, scalability, and performance of mission-critical systems. The role requires strong expertise in real-time payment systems (UPI/BFSI), production support, and platform engineering in high-availability environments.

Key Responsibilities :

- Ensure high availability, reliability, and performance of production systems

- Manage and lead P0/P1 incident bridges, ensuring quick resolution and minimal downtime

- Monitor system health using Prometheus, Grafana, and other observability tools

- Work closely with engineering teams to improve system resilience and scalability

- Perform root cause analysis (RCA) and implement preventive measures

- Support and optimize real-time payment systems (UPI/BFSI)

- Manage infrastructure across on-premises, data center, and hybrid environments

- Handle system components like Kafka, Redis, Nginx, and Tomcat for high-performance systems

- Drive automation initiatives for monitoring, deployment, and incident handling

Must-Have Requirements (Mandatory) :

- 12- 15 years of experience in SRE / Production Engineering / Platform roles

- Strong experience in UPI, Payments, or BFSI real-time systems (mandatory)

- Hands-on expertise with Prometheus and Grafana

- Proven experience handling critical production incidents (P0/P1 bridges)

- Experience working in on-premises / data center / hybrid environments

- Hands-on experience with Kafka, Redis, Nginx, Tomcat

- Strong expertise in Linux systems

Preferred Skills (Good to Have) :

- Experience with VictoriaMetrics, ElasticSearch, Jaeger

- Exposure to VM-based and Docker environments (non-Kubernetes)

- Experience in network debugging and performance tuning

- Automation experience using Shell scripting or Ansible

Key Competencies :

- Strong problem-solving and analytical mindset

- Ability to work in high-pressure, real-time environments

- Excellent communication and stakeholder management skills

- Proactive approach toward incident prevention and system optimization

Why Join :

- Opportunity to work on mission-critical, high-scale payment systems

- Exposure to real-time, high-impact production environments

- Collaborate with highly skilled teams in a core engineering setup