Shaadi.com - Associate Product Manager

Job Description :

The VIP Personalised team at Shaadi.com provides premium matchmaking services through dedicated Relationship Managers (RMs). We are building AI-powered systems that augment RM workflows - helping them identify better matches faster , detect member dissatisfaction early , and improve overall service efficiency.

The Associate Product Manager (APM) will help design and launch AI-driven tools that improve RM productivity and customer experience at scale. SQL working knowledge must have

Key Responsibilities :

- Identify opportunities to apply AI across the VIP member journey

- Translate RM workflows into scalable AI-powered product features

- Define product requirements for AI-enabled capabilities

RM Workflow Intelligence :

- Build tools that assist RMs with :

i. Member insights

ii. Matchmaking signals

iii. Engagement risk detection

iv. Conversation summaries

v. Next-best actions

- Define metrics to evaluate AI features

- Run experiments and iterate based on usage and outcomes

- Drive adoption of AI tools within RM workflows

Required Qualifications :

- 2-3 years of experience in Product Management, Product Analytics, or Technical Product roles

- Strong analytical thinking and structured problem-solving

- SQL working knowledge must have

- Experience working with data-driven products

- Ability to work cross-functionally with engineering, analytics, and operations teams

- Experience working on AI or ML-enabled products

- Familiarity with LLM-based applications

- Experience in consumer platforms, marketplaces, or CX products