Responsibilities :

- Act as the primary technical resource for network and network security solutions, providing expert guidance to internal teams and customers.

- Collaborate with sales teams to understand customer requirements, recommend suitable solutions, and support the sales process.

- Design and architect secure network solutions that align with industry best practices and security standards.

- Plan and execute successful deployments of network and security products, including firewalls, secure access solutions, endpoint protection, and security management systems.

- Provide advanced troubleshooting and technical support for network and security issues, both remotely and on-site when required.

- Conduct knowledge transfer sessions and training programs for customers and internal teams to ensure effective use of security solutions.

- Stay updated on emerging cybersecurity threats, industry trends, and advancements in network security technologies.

- Develop and maintain technical documentation, including solution architectures, configuration guides, and troubleshooting procedures.

- Assist in proof-of-concept demonstrations and technical presentations to showcase security solutions to potential clients.

- Work closely with technical support teams to escalate and resolve complex issues, ensuring timely problem resolution.

- Serve as a trusted advisor to customers, providing strategic recommendations for optimizing and securing their network infrastructure.

Qualifications :

- Bachelors degree in computer science, Information Technology, or a related field.

- Relevant certifications such as VMware Certified, Cisco CCIE/CCNP, Check Point CCSA/CCSE/CCMSE, Fortinet NSE 7+, or equivalent is highly desirable.

- Minimum 8+ years of experience in System Administration (Compute, Storage, Backup), firewall administration, network security, and network infrastructure management.

- Strong understanding of TCP/IP, Layer 2 switching protocols, and comprehensive knowledge of routing protocols (BGP, OSPF, etc.).

- Expertise in wireless networks, IPsec VPNs, and secure remote access solutions.

- Familiarity with cloud environments (AWS, Azure) and their network security models.

- Hands-on experience with Fortinet security solutions, including FortiGate, FortiAnalyzer, FortiManager, FortiClient, and FortiSIEM.

- Proven ability to design, implement, and support complex network security solutions using multi-vendor technologies.

- Strong knowledge of firewall technologies, VPNs, intrusion prevention systems (IPS), and security frameworks (e.g., NIST, ISO 27001, PCI DSS).

- Excellent problem-solving and troubleshooting skills, with the ability to analyze and resolve complex security issues.

- Strong communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities.

- Customer-focused mindset with a commitment to delivering high-quality service and building long-term relationships.

- Willingness to travel occasionally for customer meetings, on-site deployments, and training sessions.