Key Responsibilities :

1. Product Strategy & Growth Ownership :

- Define strategic roadmap themes aligned to revenue growth and market opportunity

- Own product success as a business outcome-adoption, expansion, and monetisation

- Identify new product and revenue opportunities across the retail ecosystem

- Drive product-led growth and expansion strategies

2. Market & Competitive Intelligence :

- Build deep understanding of retail SaaS landscape across ERP, POS, OMS, and commerce

- Conduct structured market research and segmentation

- Identify whitespace opportunities and defensible product positions

- Track global trends in AI, automation, and retail digitisation

3. Customer &; Problem Discovery :

- Lead customer discovery with enterprise and mid-market retailers

- Translate customer pain points into scalable product opportunities

- Balance enterprise requirements with SaaS scalability and product vision

- Act as the voice of the market within the product organization

4. Go-To-Market & Monetisation Strategy :

- Define product positioning, messaging, and value proposition

- Contribute to pricing and packaging strategy

- Partner with sales on enterprise deals and product narratives

- Enable product launches with marketing and GTM teams

5. AI-Driven Product Innovation :

- Identify opportunities to embed AI across retail workflows

- Define AI-native experiences such as copilots, automation, and predictive insights

- Partner with data and engineering teams to shape AI roadmap

- Move beyond dashboards to decisioning and automation systems

6. Product Direction & Cross-Functional Alignment :

- Define clear product direction and strategic artifacts (MRDs, roadmap themes)

- Work with inbound PMs to translate strategy into execution

- Align engineering, design, and business teams on priorities and trade-offs

- Ensure long-term product architecture is not compromised for short-term gains

Ideal Candidate :

- Must have 6+ years of experience in Product Management, preferably in Retail / ERP platforms serving enterprise or mid-market customers.

- Must have strong hands-on experience in Retail ERP domain, with exposure to modules such as Inventory Management, Merchandising, Supply Chain, POS, Order Management, Retail Operations, or Omnichannel Retail systems.

- Must have proven experience driving product strategy and business outcomes, including measurable impact on product adoption, revenue growth, customer expansion, monetisation, retention, or customer experience improvements.

- Must demonstrate end-to-end product ownership including customer discovery, market research, PRD/MRD creation, roadmap definition, prioritisation, GTM alignment, launch strategy and post-launch performance tracking.

- Must have strong exposure to market-facing/outbound product management, including customer interactions, sales partnership, pricing discussions, product positioning and growth initiatives.

- Must possess strong understanding of Retail SaaS ecosystem and ERP products, with ability to identify product opportunities and convert customer problems into scalable product solutions.

- Candidate should have worked a minimum of 1.5-2 years in each organisation.

- Candidates should be from Retail ERP / Retail SaaS / POS / Enterprise Retail Technology Product companies only.