We are Indias leading omni-retail technology suite, pioneering the countrys first integrated retail-specific ERP. Designed to serve both online and offline retail and distribution, our unified cloud-based platform has over 1,000 top-tier brands trusting it to streamline complex operations and accelerate business growth. With a rapidly growing team of 500+ professionals, we are on a mission to transform the retail technology ecosystem.

Role Overview :

We are seeking a strategic, growth-oriented, and highly execution-driven Senior Product Manager to join our team in Gurugram. In this role, you will own the end-to-end product strategy and drive tangible business outcomesincluding adoption, monetisation, and customer expansion. You will blend outbound, market-facing product management with deep domain discovery to build scalable, AI-driven solutions for enterprise and mid-market retailers.

Key Responsibilities :

Product Strategy & Growth Ownership :

- Define strategic roadmap themes aligned to revenue growth and long-term market opportunities.

- Own product success as a core business outcome, directly impacting product adoption, customer retention, and monetization.

- Drive product-led growth strategies to uncover new opportunities across the retail ecosystem.

Customer Discovery & Market Intelligence :

- Lead structured customer discovery sessions with enterprise and mid-market retail clients to translate pain points into scalable SaaS solutions.

- Conduct continuous market research to identify whitespace opportunities and track global trends in AI, automation, and retail digitization.

- Act as the definitive "voice of the market" within the core product and engineering organizations.

Go-To-Market (GTM) & Monetisation :

- Define product positioning, messaging, and overall value propositions.

- Contribute to pricing and packaging structures while partnering with Sales on enterprise deals and product narratives.

- Coordinate cross-functional launch strategies alongside Marketing and GTM execution teams.

AI-Driven Product Innovation :

- Identify key opportunities to embed AI, copilots, predictive insights, and automated decisioning across retail workflows.

- Partner tightly with data and engineering teams to transform traditional dashboards into proactive automation systems.

Cross-Functional Leadership :

- Define clear strategic direction and artifacts (MRDs, PRDs, roadmap themes) for inbound PMs and engineering teams.

- Balance short-term business commitments with the long-term architectural integrity of the product.

Requirements & Qualifications :

Mandatory Criteria :

- Experience : 6 to 10 years of total experience, with 6+ years dedicated strictly to Product Management, preferably in Retail or ERP platforms.

- Domain Expertise : Strong hands-on experience in the Retail ERP / Retail SaaS / POS or Omnichannel Retail domains. Familiarity with modules such as Inventory Management, Merchandising, Supply Chain, POS, or Order Management is essential.

- Product Lifecycle Ownership : Proven track record of end-to-end product ownership (from research, roadmap prioritization, and PRD creation to GTM launch and post-launch optimization).

- Outbound Exposure : Strong experience in market-facing product management, including direct customer interaction, sales alignment, and pricing discussions.

- Target Background : Must come from a Product Company background specializing in Retail ERP, Retail SaaS, POS, or Enterprise Retail Technology.

- Professional Stability : A consistent career history with a minimum of 1.5 to 2 years spent at each past organization.

Job Logistics :

Location : Gurugram, Haryana (On-site)

Work Schedule : 5 days a week

Notice Period : Maximum 15 days (Immediate joiners highly preferred)

Perks, Benefits, and Work Culture :

- Comprehensive health insurance coverage.

- Robust rewards, recognition, and transparent compensation policies.

- Dynamic culture featuring annual company off-sites, regional office travel opportunities, and fitness/sporting events.

- Direct leadership visibility, including quarterly interactive sessions with the executive leadership team.