OP is partnering with a globally renowned leader in media, entertainment, and consumer experiences to hire a Network Engineer to ensure the availability, performance, and reliability of our global network infrastructure.

This role operates at the intersection of real-time monitoring, incident response, automation, and continuous improvement, supporting mission-critical services across enterprise and customer-facing environments.

Key Responsibilities :

Network Monitoring & Incident Management :

- Monitor network health across WAN, LAN, data center, and cloud environments.

- Detect, triage, and resolve incidents impacting performance or availability.

- Lead or participate in major incident response (MIM) bridges.

- Perform root cause analysis (RCA) and drive post-incident reviews.

- Serve as an escalation point for Tier 1/Tier 2 NOC.

Network Operations & Reliability :

- Implement and hand off solutions using automation with clear testing strategies.

- Maintain uptime and performance SLAs for critical services.

- Support routing, switching, and network security infrastructure.

- Support Wireless, VoIP, and Video Conferencing services integrations.

- Execute change management activities with minimal service disruptions.

- Collaborate with engineering teams on capacity planning and upgrades.

- Approve emergency changes, MOP deviations, and change extensions.

- Occasionally, be available for calls and escalations that are outside of normal business hours.

- Lead engagement with NetDevOps teams to identify gaps and drive improvements in runbooks and workflows.

Automation & Tooling :

- Use our automated tooling for repetitive operational tasks.

- Leverage scripting (e.g., Python) to improve efficiency and reduce MTTR.

- Use integrated observability tools (logs, metrics, traces) into workflows.

- Contribute to Infrastructure-as-Code (IaC) and network automation initiatives.

- Mentor junior staff on tool and automation use.

- Identify repetitive alerts and actions and define auto-remediation initiatives.

Observability & Proactive Operations :

- Analyze telemetry data to identify trends, anomalies, and risks.

- Improve alert quality (reduce noise, increase signal).

- Drive proactive incident prevention and predictive maintenance.

- Support implementation of modern observability frameworks (e.g., OpenTelemetry).

Cross-Functional Collaboration :

- Partner with other NetDevOps teams across the globe, Network Engineering, Security, Cloud, and Application teams.

- Support vendor escalations and service provider coordination.

- Communicate clearly with stakeholders during incidents and outages.

- Author and maintain runbooks, decision trees, and knowledge base content.

Qualifications :

- 5-8+ years of experience in network operations or NOC environments.

- Strong knowledge of routing and switching protocols : OSPF, BGP, IS-IS, STP, Fabric Path, VXLAN.

- Experience with core network technologies : TCP/IP, DNS, DHCP, VPNs, and firewalls.

- Hands-on experience with Cisco Catalyst Center (DNAC), Aruba, and wireless controller environments.

- Experience with Palo Alto firewalls and Panorama management platforms.

- Experience with SD-WAN technologies and F5 load balancers.

- Familiarity with monitoring and observability tools (e.g., LogicMonitor, Datadog, Splunk).

- Demonstrated experience leading network automation efforts using Python, Ansible, Terraform, or similar infrastructure-as-code concepts.

- Strong ability to communicate complex technical concepts to non-technical audiences and stakeholders.

- Proven track record collaborating with cross-functional technical and application teams.

- Customer-focused mindset with strong ownership and follow-through.

- Strong knowledge/experience in wide and local area network design, configuration, installation, evaluation, and problem resolution.

- Working knowledge of LAN environments, including hardware, software, and cabling for Ethernet; experience with platforms such as Cisco Nexus/ASR.

- Experience interfacing network services with Wireless, VoIP, and Video Conferencing in a multi-platform environment.

- Experience configuring and troubleshooting cloud provider network services (AWS, Azure, GCP).

- Strong knowledge of network security and firewalls.

- Solid understanding of fiber-based networks.

- Advanced user of Microsoft Office Suite.

Certifications :

- Cisco CCNP.

- Palo Alto PCCET / Cybersecurity Apprentice, and Cybersecurity Practitioner.

Why Join Us?

- At our organization, technology powers the magic.

- As part of our team, you ll help build and maintain the systems that support our iconic brands and global operations.

- We offer a collaborative work environment, opportunities for growth, and a culture that celebrates diversity, creativity, and innovation.