Senior Manager - Network Engineering

Job Description :

Please note the first round would be F2F. Location : Vaishnavi Tech Park, Sarjapur Main Rd, Bellandur, Bengaluru

Currently looking for Bangalore Based candidates.

Key Responsibilities :

- Lead 247 network operations coverage from Bangalore, managing on-call rotations and escalation procedures across US, EMEA, and APAC time zones

- Drive incident triage and resolution for network outages, circuit failures, BGP peering issues, packet loss, and latency events

- Own incident communication with internal stakeholders and external clients (e.g., Ameriprise, Macquarie, Envestnet, Citi) during network events

- Coordinate with managed network providers (Aquablue, Lumen, Masergy/Cato) and carrier NOCs to resolve circuit-level issues

- Monitor network health using LogicMonitor and other tools; reduce alert noise and improve signal-to-noise ratio

Network Operations & Incident Management :

- Lead 247 network operations coverage from Bangalore, managing on-call rotations and escalation procedures across US, EMEA, and APAC time zones

- Drive incident triage and resolution for network outages, circuit failures, BGP peering issues, packet loss, and latency events

- Own incident communication with internal stakeholders and external clients (e.g., Ameriprise, Macquarie, Envestnet, Citi) during network events

- Coordinate with managed network providers (Aquablue, Lumen, Masergy/Cato) and carrier NOCs to resolve circuit-level issues

- Monitor network health using LogicMonitor and other tools; reduce alert noise and improve signal-to-noise ratio

Firewall, Routing & Switching :

- Execute firewall changes on Cisco ASA, Palo Alto, and FortiGate platforms, including ACL modifications, NAT rules, object-group configurations, and security policy updates

- Configure and troubleshoot BGP (eBGP/iBGP), OSPF, and static routing across multi-site data center and extranet switching fabrics

- Manage F5 BIG-IP load balancer configurations including VIP creation, pool management, SSL profiles, and health monitors

- Maintain Cisco Nexus (N9K) data center switching infrastructure and Cisco ISR/4400-series WAN routers

Client Connectivity & Extranet Management :

- Manage a portfolio of 50+ client MPLS, VPN, and point-to-point circuits supporting financial services data exchange (SFTP, API, FIX)

- Coordinate circuit installations, failover testing, and bandwidth upgrades with Aquablue, Lumen, and client networking teams

- Maintain and update the client connectivity portfolio documentation, including NAT mappings, BGP configurations, and failover procedures

- Serve as a technical escalation point for Zendesk tickets routed to the Networking and FSM Client Connectivity queues

Change Management & Compliance :

- Author and execute network change requests in Jira Change Management (CHM), including detailed maintenance plans, backout plans, and risk assessments

- Coordinate change approvals with VP Platform Solutions, CISO, and operations leadership

- Ensure all changes follow InvestClouds change management lifecycle: submission ? risk assessment ? approval ? execution ? validation ? closure

- Maintain network documentation, topology diagrams, and IP address management (IPAM) records

Cloud & Hybrid Network Operations :

- Support AWS network operations including VPC management, Transit Gateway routing, Direct Connect circuits (10 Gbps from Tampa and Denver), and Security Groups

- Participate in the Digital Wealth AWS migration program executing network buildout for Landing Zone, Palo Alto VM-Series firewall deployment, and inter-region TGW peering

- Manage hybrid connectivity between on-premises data centers and AWS/cloud environments

Office & Corporate Network :

- Oversee regional office network infrastructure in Bangalore, including Meraki wireless, Cato SASE, and ISP management (TATA, Sify)

- Coordinate with Corporate Tech Support on office network issues, firmware upgrades, and vendor escalations (Meraki TAC)

- Support network operations for global offices (London, JFK, Singapore, Los Angeles, Toronto) as needed

Infrastructure Lifecycle & Refresh :

- Participate in network hardware refresh programs, including Cisco Nexus switch upgrades, ASA firewall replacements, and Palo Alto migrations

- Track hardware end-of-life/end-of-support dates for network equipment and flag risk items

- Support rack-and-stack coordination with data center operations teams in Tampa and Denver

Team Leadership & Development :

- Build and manage the Bangalore-based Network Operations team, scaling headcount in alignment with business needs

- Establish standard operating procedures (SOPs) for common network operations tasks

- Drive knowledge transfer between the US-based network engineering team and the Bangalore operations team

- Mentor engineers on Cisco, Palo Alto, F5, and AWS networking technologies

- Manage team performance, development plans, and on-call scheduling

Qualifications :

- 10+ years of progressive experience in enterprise network engineering and operations, with at least 3 years in a management role

- Deep hands-on expertise with Cisco Nexus (NX-OS), Cisco ASA, and Cisco IOS/IOS-XE platforms

- Strong proficiency in BGP, OSPF, and MPLS routing protocols in multi-site WAN environments

- Experience managing Palo Alto Networks next-gen firewalls (PAN-OS) and/or FortiGate firewalls

- Working knowledge of F5 BIG-IP load balancers (LTM), including VIP configuration, SSL offloading, and health monitoring

- Experience with AWS networking (VPC, Transit Gateway, Direct Connect, Security Groups, Route Tables)

- Familiarity with ITSM/ticketing workflows (Zendesk, Jira) and formal change management processes

- Experience working in financial services or other regulated industries with strict change control and compliance requirements

- Excellent written and verbal communication skills; comfort interfacing with US-based leadership during overlapping hours (typically IST evenings)

- Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Preferred :

- Experience with Meraki wireless and SD-WAN solutions

- Familiarity with Cato Networks SASE platform

- Exposure to Cloudflare WAF/CDN integration

- Understanding of VMware NSX or similar network virtualization

- CCIE, CCNP, PCNSE, or equivalent industry certifications

- Experience managing MPLS extranet/client connectivity portfolios for financial services firms

- Prior experience building and scaling network operations teams in India

Working Conditions :

- Based in InvestClouds Bangalore office

- Overlap with US Eastern Time required typical schedule includes evening IST hours for collaboration with US teams

- Participation in on-call rotation for critical network incidents

- Occasional travel to US data center locations (Tampa, Denver) and global offices may be required