Job Title : Senior Data Specialist

Experience : 11 - 18 Years

Location : Hyderabad

Notice Period : Immediate to 15 days

Requirements :

- Creates and maintains Master Data records in Global MDM tool and in various OpCos systems in accordance with HEINEKEN process standards, data standards, policies and objectives.

- Ensures that Master Data requests are handled according to the Service Level Agreement (SLA) using the workflow tools and numerous supporting applications.

- Responds to queries from other counter partners via e-mail/telephone or any other means of communications available in alignment with service management processes.

- Raises concerns about Master Data quality, data governance and related issues to the Team Leader.

- Monitors Master Data quality and actively fixes encountered or reported issues, monitors Atacama tool to filter out and fix inconsistencies.

- Coordinates and actively supports business processes, projects and requirements inside and outside the team, provides reports and data analysis.

- Actively looks for process improvement opportunities, participates in testing and implementation of new optimization solutions.

- Highlights any high workloads and potential bottle necks to the team leader to ensure that SLA breaches do not occur.

- Organizes and assigns new organization structures, adds new users, removes leavers, assigns positions.

- Supports data cleansing initiatives, serves as data standards expert.

- Monitors mappings and replications from source system to CFIN.

- Acts as the escalation point for the most complex queries and the most sensitive stakeholders.

- Provides trainings on master data inside the team.

- Takes active part in transitions of new scopes from OpCos.

- Creates and maintains SOPs and procedures.

- Acts as a buddy, trains new joiners, backs up all team scopes and takes part in full scope rotation within the team.

- Closely cooperates with Local Data Stewards in cleansing activities and preparations for DBB transitions or any other data related programs.

- Acts as a key user for all Master Data related topics and applications.