Role Overview :

As a Senior AI Production Engineer - you will own the end-to-end implementation of scaling GenAI and Agentic AI use cases from PoC to large-scale production. You'll bring hands-on experience on LLM's , Agentic AI solutions, microservices , cloud , DevOps and system build experience. You will work closely with business leadership, AI research teams, engineering, infosec, compliance, and vendors to deliver secure, scalable, and production-grade AI systems across onboarding, copilots, servicing, collections, and customer engagement.

Key Responsibilities :

- Own the AI Scaling Program, driving GenAI and Agentic AI use cases from PoC to production.

- Leading conversation with business leadership, and AI/engineering, infosec, Architecture Team , DC/Infrastructure Team to finalise the solutions, approach.

- Hands-on experience with multiple LLMs : GPT-4.x, Gemini Pro, Claude, LLaMA (open & closed models).

- Configuring AI projects into modular and deployable assets.

- Enable stateful workflows, long-term memory, retries, conditional execution, and orchestration (LangGraph, n8n).

- Building project plans , aligning resources and leading the Jira user stories to accomplish the projects.

- Ensures all approvals related to project go live are taken into account.

- Dealing and seeking approvals with stakeholders like Audit, compliance and regulatory before going live.

- Support post-go-live operations, incident triage, and continuous improvement.

- Optimize inference pipelines using GPU acceleration (multi-GPU setups) for performance and cost efficiency.

- Work closely with Infosec, Infrastructure, Data Ops, and Cloud Ops teams on BAU Operations.

- Lead partner onboarding, technical documentation, and closure of InfoSec and risk processes.

- Architect secure, scalable, and high-performance APIs integrating AI/LLM platforms, enterprise systems, payment platforms, and cloud-native services.

- Drive enterprise API integration initiatives including REST, gRPC, WebSocket, event-driven, and real-time communication frameworks.