Job Description :

We are seeking a Security Operations Manager to lead and manage SOC operations, ensuring effective monitoring, incident response, and service delivery across security platforms and client environments.

Responsibilities :

- Lead and manage SOC teams (L1/L2/L3 analysts) across 24x7 operations.

- Oversee incident monitoring, investigation, escalation, and response activities.

- Ensure effective use and performance of SIEM platforms (Splunk, QRadar, ArcSight, RSA SA, Microsoft Sentinel, CrowdStrike, etc).

- Act as the primary point of contact for clients and internal stakeholders.

- Ensure adherence to SLAs, KPIs, SOPs, and playbooks.

- Review incidents, RCA reports, dashboards, and operational metrics.

- Drive continuous improvement, process optimization, and team skill development.

- Support audits, compliance, and governance requirements.

- Manage roster planning, shift coverage, and resource utilization.

Skills & Requirements :

- Strong experience in SOC operations, Incident Response, and SIEM management.

- Working knowledge of EDR, AV, Firewall, IPS, Deception, Network & Endpoint Security.

- Understanding of MITRE ATT&CK, threat landscape, and IR lifecycle.

- Excellent stakeholder management, communication, and leadership skills.

- Experience managing enterprise or critical infrastructure environments preferred.

Qualifications & Certifications :

- Bachelors degree in Computer Science, Information Security, or related field.

- Certifications such as CISSP, CISM, GCIH.