Job Title : Salesforce Data/Agentforce Engineer

Location : Pan India

Work Type : Hybrid

About ARA's Client Leading Technology Consulting Firm :

ARA's Client is a leading technology consulting firm known for their innovative solutions and commitment to excellence. They specialize in providing cutting-edge technology services to clients across various industries. Their culture promotes collaboration, diversity, and continuous learning.

Role Summary :

ARA's Client is seeking experienced Salesforce professionals to design, develop, and deploy AI-powered customer engagement solutions.

The ideal candidate will leverage their expertise in Salesforce Agentforce and/or Data Cloud to enhance customer interactions.

Key Responsibilities :

- Design, develop, and deploy Salesforce AI solutions using Agentforce OR Configure and implement Salesforce Data Cloud (Data 360) solutions.

- Build intelligent AI agents using conversational AI and orchestration flows.

- Integrate Salesforce Data Cloud with Sales Cloud, Service Cloud, and third-party applications.

- Design scalable agent architecture and workflows.

- Collaborate with business stakeholders and development teams.

- Ensure system stability, security, and performance.

- Support enterprise integrations within the Salesforce ecosystem.

Must-Have Qualifications :

- Strong Salesforce development and technical architecture experience.

- Expertise in Apex, Lightning Web Components (LWC), and Salesforce Flows.

- Hands-on implementation experience with Salesforce Agentforce OR Experience with Salesforce Data Cloud (Data 360).

- Proficiency in REST/SOAP APIs and integrations.

Preferred Certifications :

Candidates should possess some or all of the following certifications :

- Salesforce Platform Developer I (Mandatory)

- Salesforce Platform Developer II

- Salesforce App Builder

- Salesforce AI Associate / AI Specialist

- Salesforce Agentforce Specialist

- Salesforce Certified Data Cloud Consultant

- Salesforce Integration Architect

Nice to Have :

- Experience with Salesforce Einstein AI.

- Familiarity with Prompt Builder.

- Knowledge of Experience Cloud and Marketing Cloud.

Role Details :

- Role : Technical Consultant

- Industry Type : IT Services & Consulting

- Department : Consulting

- Employment Type : Full Time, Permanent

- Role Category : IT Consulting

Education :

UG : Any Graduate

Key Skills :

- agentforce, Salesforce Data Cloud, Salesforce, Agentic AI, DLO, DMO