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RingCentral - Senior AI Conversational Engineer - LLM/RAG

RingCentral
5 - 8 Years
Bangalore

Posted on: 07/10/2026

Job Description

About The Role :

We are seeking a Senior AI Conversational Engineer to develop next-generation AI-powered voice and digital assistants. This role extends beyond traditional chatbot development, focusing on the development of intelligent AI agents utilizing Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, and enterprise integrations.

Key Responsibilities :

- Design and develop AI-powered voice and digital assistants using LLMs.

- Build intelligent conversational workflows, AI agents, and multi-step automations.

- Design effective prompts and optimize AI responses for quality and accuracy.

- Implement RAG pipelines using enterprise knowledge sources and vector databases.

- Develop Python-based components, tools, and API integrations using FastAPI.

- Integrate AI applications with enterprise systems through REST APIs, webhooks, and databases.

- Evaluate and leverage frontier AI models to solve business problems.

- Collaborate with Product, Engineering, and AI teams to deliver scalable AI solutions.

Tech Stack & Requirements :

- 5+ years of software development experience with strong Python expertise.

- Hands-on experience building LLM-powered applications or AI assistants.

- Strong Python programming (mandatory).

- REST APIs, JSON, Git.

- Large Language Models (LLMs), Prompt Engineering, RAG, Agentic AI, Model Context Protocol (MCP), Function/Tool Calling.

- Enterprise API integrations, Workflow design and automation.

- Good to Have : LangChain/LangGraph, Vector Databases (Pinecone, Weaviate), OpenAI/Anthropic/Gemini, FastAPI/Flask.

- Strong problem-solving and system integration skills.

- Passion for emerging AI technologies and rapid learning.

- Excellent communication and collaboration skills.

The job is for:

May work from home
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