About The Role :

ServiceMax PTC is seeking a Product Manager who will play a pivotal role in building an intelligent, resilient, and human-centric mobile experience that bridges the gap between complex enterprise data and real-world execution anchoring on the following :

- Offline-First Excellence : Building sophisticated synchronization engines that handle complex data conflict resolution silently and reliably, ensuring the technician's workflow is never interrupted by connectivity issues.

- Intelligent Assistance : Transitioning from static forms to AI-driven workflows to reduce administrative burden and improve technician efficiency.

- UX as a Strategy : Prioritizing intuitive design that simplifies the enterprise complexity, making the mobile app an asset rather than a hurdle.

Who you are :

- You are a Product Manager with relevant industry experience, which includes 2-4 years of experience in product management in a fast-paced environment, preferably in a B2B SAAS company.

- You have a strong technical background and excel at analytical thinking.

- You are AI first with proven record of using AI tools in the prod-development cycle.

- You are familiar with Salesforce and/or have built mobile products.

- You are an excellent written and verbal communicator, with keen attention to detail.

- You have a proven track record of taking ownership, taking initiative, and delivering results.

- You collaborate effectively with cross-functional partners, remote and distributed teams.

- You have a learning and growth mindset.

As a Product Manager at PTC, you will :

- Spend a lot of time with our customers to deeply understand their knowledge needs.

- Develop key parts of our product roadmap, marrying customers needs with our product vision.

- Own the end-to-end lifecycle of product features from ideation through launch and iteration.

- Empower the development team by giving context, setting direction, and building alignment.

- Drive customer-focused decisions, clear prioritization, and efficient execution.

- Coordinate cross-functionally with leadership, go-to-market teams, and other key stakeholders across the company.