Project Manager - Power BI & Customer Excellence

Position : Project Manager-Power BI & Customer Excellence

Division & Department : Enabling Functions_Business Technology Group (BTG)

Reporting To : Product Manager

Educational Qualifications : Bachelors / Masters Degree in Computer Science / BE / B.Tech (Computers)

Preferred : Certifications in Data Management

Microsoft Certified Power BI Analyst (desirable)

Experience :

Total Desired Experience : 56 years in relevant data/digital project domains

Minimum Relevant Experience : 5 years in Power BI implementation and application integration

Role And Responsibilities :

Key Objectives :

- Deliver end-to-end Power BI requirements across SBUs, including direct hands-on support for critical needs

- Lead digital transformation initiatives involving Power BI, Salesforce, and integration between CRM, ERP, and custom applications

- Manage project lifecycle, ensuring quality and timely delivery through agile methodologies

- Coordinate with internal teams and vendors to develop scalable data-driven solutions

- Utilize product management tools to capture and track project progress effectively

Major Deliverables :

- Drive and execute Power BI & Salesforce projects : dashboards, automated reports, and data insights

- Maintain project documentation, timelines, and communication using agile tools

- Implement Power BI dashboards, KPIs, and scorecards; oversee deployment and publishing processes

- Support Sales & Service-related initiatives in SFDC

- Enable data governance, warehousing, and reporting using SQL, DAX, and Python

Critical Competencies :

Essential Attributes :

- Proven experience in digital project management and delivery

- Strong analytical thinking, problem-solving, and attention to detail

- Ability to communicate effectively and engage stakeholders across functions

- Agile mindset; adaptable to changing environments and technology evolution

- High ownership, collaborative spirit, and vendor coordination capabilities

Technical Competencies :

- Languages : Python, C, C++, Scala

- Databases : SQL Server, Oracle, MySQL, PostgreSQL

- Data Engineering : HDFS, Apache Spark, Databricks

- Cloud Frameworks : AWS (EC2, EMR, S3, RDS)

- Machine Learning : pandas, NumPy, Scikit-Learn

- Tools : Spyder, Orange, Jupyter Notebook, Visual Studio

- Version Control/DevOps : Git, Maven, Docker

Domain & Functional Skills :

- Strong Power BI knowledge (dashboarding, DAX, report lifecycle)

- Data analytics, ETL, and reporting fundamentals

- Functional exposure to SFDC, Oracle ERP, SAP, Infor

- Familiarity with agile project management practices