Role Overview :

As a Product Manager in the hospitality domain, you will sit at the intersection of guest experience, revenue optimization, and digital innovation.

You will own the end-to-end lifecycle of our hospitality products, translating complex business requirements into intuitive mobile and web experiences. In this role, you will collaborate closely with engineering, design, and revenue management teams to build a seamless ecosystem that drives direct bookings and elevates guest satisfaction.

By leveraging data-driven insights and a deep understanding of user behavior, you will shape a product roadmap that not only solves immediate operational challenges but also positions our brand as a leader in the competitive travel and leisure landscape.

Key Responsibilities :

- Define and execute the product roadmap by prioritizing features that maximize revenue per available room and enhance overall customer lifetime value.

- Translate business objectives into detailed functional specifications for mobile app architecture, ensuring high performance and scalability across all platforms.

- Partner with UX and design teams to implement user-centered design principles that simplify the booking journey and reduce friction in the guest experience.

- Analyze complex datasets to identify trends in guest behavior, allowing the business to pivot strategies and optimize pricing and inventory management in real-time.

- Manage the full product development lifecycle using Agile methodologies, coordinating with cross-functional squads to ensure timely delivery of high-impact features.

- Integrate CRM capabilities into the product suite to enable personalized guest communication, thereby increasing loyalty and repeat engagement.

- Oversee the performance of eCommerce modules, ensuring that payment gateways and conversion funnels are optimized for maximum throughput and security.

Required Skillset :

- Demonstrated expertise in translating business requirements into technical product specifications, with a strong grasp of mobile app architecture and backend integrations.

- Proven ability to utilize data analytics tools to derive actionable insights, enabling the team to make evidence-based decisions regarding product direction.

- Exceptional communication skills, with the ability to articulate complex product visions to stakeholders ranging from executive leadership to engineering teams.

- Strong background in revenue management and eCommerce principles, specifically within the hospitality or travel-tech sectors.

- Proficiency in managing the product backlog and sprint planning within an Agile environment, ensuring team alignment and operational efficiency.

- A design-first mindset, evidenced by a track record of improving customer experience metrics through iterative UX enhancements.

- Ability to thrive in a fast-paced, collaborative environment, demonstrating the flexibility to adapt to shifting market demands and internal business priorities.