Role Overview :

We are seeking a seasoned Product Leader to spearhead our Hyper-Personalization initiatives, driving the evolution of how we engage with millions of users in real-time. In this role, you will sit at the intersection of data science, consumer psychology, and engineering, owning the product roadmap for recommendation engines and omnichannel communication platforms.

You will collaborate closely with cross-functional leaders in engineering, data science, and marketing to build intelligent systems that deliver the right message, at the right time, through the right channel. Your work will directly influence customer lifetime value and retention, transforming raw behavioral data into meaningful, individualized experiences that set new benchmarks for our industry. This position is based in Mumbai or Gurgaon and requires a strategic thinker capable of navigating complex technical ecosystems to deliver measurable business growth.

Key Responsibilities :

- Define and execute the long-term product vision for personalization platforms to ensure seamless, data-driven user journeys across all digital touchpoints.

- Architect and scale sophisticated recommendation engines that leverage machine learning to predict user intent and optimize content delivery.

- Lead the integration of creative decisioning platforms to automate and refine the relevance of marketing communications, ensuring high conversion and engagement rates.

- Partner with engineering teams to build robust, scalable omnichannel engagement platforms that unify customer data and enable consistent messaging across web, mobile, and email.

- Analyze complex user behavioral patterns to identify growth opportunities and translate these insights into actionable product features that drive revenue.

- Mentor high-performing product teams, fostering a culture of experimentation and rapid iteration to stay ahead of evolving market demands.

Required Skillset :

- Demonstrated expertise in managing large-scale personalization and recommendation systems, with a deep understanding of the underlying algorithmic logic and data infrastructure.

- Proven ability to bridge the gap between technical complexity and business strategy, ensuring that product roadmaps align with overarching organizational goals.

- Exceptional stakeholder management skills, with the capacity to influence executive leadership and align cross-functional teams toward a unified product vision.

- Strong analytical mindset, capable of interpreting large datasets to inform product decisions and measure the efficacy of personalization strategies.

- Excellent communication and interpersonal abilities, essential for leading diverse teams and articulating complex product concepts to non-technical partners.

- A track record of navigating hybrid work environments effectively, maintaining high levels of team productivity and collaboration across distributed locations.

- An MBA or advanced degree from a premier institute is highly preferred, complemented by 14 - 20 years of progressive experience in product management within high-growth technology environments.