Role Purpose :

CPMP configuration and platform engineering. This Wipro role is responsible for delivering its assigned outcomes within the Ross governance, architecture, privacy, security, quality, and release framework.

Key Responsibilities :

- Configure purposes, preferences, consent states, collection points, preference centers, profiles, receipts, and workflows.

- Implement approved consent and preference business rules.

- Configure identifiers, profile attributes, evidence, and policy/version metadata.

- Implement approved connectors/APIs and coordinate with integration developers.

- Manage development, test, UAT, and production configuration.

- Perform configuration testing and resolve SIT/UAT defects.

- Maintain configuration documentation and release notes.

- Support reconciliation, monitoring, deployment, and hypercare.

Required Qualifications & Experience :

- 5+ years enterprise SaaS/platform engineering.

- Hands-on OneTrust/Ketch or similar CPMP experience preferred.

- API, JSON, webhook, and integration troubleshooting skills.

Preferred Experience :

- Retail, consumer, loyalty, marketing, customer-data, privacy, or regulated enterprise experience.

- Experience in multi-vendor environments with client and third-party platform teams.

- Agile delivery and structured enterprise governance experience.

Key Deliverables/Outputs :

- Role-specific deliverables are completed against agreed acceptance criteria and phase gates.

- Risks, dependencies, assumptions, and decisions are documented and escalated early.

- Implementation evidence and documentation are complete for testing, audit, release, and operational handover.

- Knowledge transfer is completed for Ross and Wipro operational teams.

Success Measures :

- On-time delivery of assigned outcomes.

- Quality and compliance with approved Ross requirements.

- Early identification and resolution of blockers.

- Clear documentation, traceability, and audit evidence.

- Effective collaboration across Wipro, Ross, and third-party teams.

Key Stakeholder Interfaces :

- Ross business, privacy, marketing, technology, data, security, and program stakeholders.

- Wipro Delivery Head, Engagement Lead, Program Manager, Solution Architects, and engineering teams.

- Epsilon and other approved third-party platform teams.

- OneTrust/Ketch support or product teams where applicable.

Governance & Working Model :

- Participate in relevant daily stand-ups, sprint ceremonies, weekly delivery governance, and phase-gate reviews.

- Follow Ross and Wipro security, privacy, access, confidentiality, and delivery standards.

- Maintain role-specific documentation and evidence.

- Escalate blockers through the agreed Wipro-Ross governance path.