JOB OVERVIEW:

OSI Group is looking for a technically skilled, customer-focused Presales Engineer to support its growing IT infrastructure, networking and cybersecurity business.

You will work closely with the sales, technical, vendor and delivery teams to understand customer requirements, design the right technical solutions, prepare proposals and deliver technical presentations.

KEY RESPONSIBILITIES:

Technical Presales & Solution Design:

- Understand customers' business and technical requirements and translate them into suitable technology solutions.

- Design and propose enterprise IT infrastructure, networking and cybersecurity solutions.

- Prepare architecture diagrams, Bills of Quantities (BOQs), technical proposals and solution documents.

- Conduct technical assessments and requirement-gathering sessions with customers.

- Build solution designs aligned to the customer's environment, budget and business needs.

- Work with OEMs and distributors to validate solutions, licensing and technical configurations.

Network Security & Infrastructure:

Knowledge and presales experience in Next-Generation Firewalls (NGFW), Network and Perimeter Security, Routing, Switching, VLAN, VPN and SD-WAN, Secure Remote Access and Network Segmentation, Data Centre and Disaster Recovery solutions, Network Monitoring and Management, Server, Storage and Virtualization, and Cloud Infrastructure and Cloud Security.

SASE, SSE & Zero Trust Security:

Understanding of cloud-delivered security architectures, with exposure to SASE, SSE and ZTNA.

Endpoint & Cybersecurity Solutions:

- Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR)

- Endpoint Protection and Antivirus

- Email Security and Advanced Threat Protection

- SIEM and Security Operations Centre (SOC) solutions

- Vulnerability Assessment and Management

- Identity and Access Management (IAM)

- Data Loss Prevention (DLP)

- Security Awareness solutions

Sales Support & Customer Engagement:

- Support the sales team in customer meetings and technical discussions.

- Deliver technical presentations, product demonstrations and Proofs of Concept (POCs).

- Respond to RFPs, RFQs and RFIs.

- Prepare technical compliance documents and solution comparisons.

- Identify upselling and cross-selling opportunities with the sales team.

- Participate in customer workshops.

- Explain complex technical solutions in simple business terms.

REQUIRED SKILLS & QUALIFICATIONS:

- Bachelor's degree in Computer Science, Information Technology, Networking or a related field.

- 5 - 10 years of experience in IT Presales, Network Engineering, Cybersecurity or Technical Consulting.

- Strong understanding of enterprise networking and cybersecurity technologies.

- Experience preparing technical proposals, BOQs, RFP responses and solution architectures.

- Strong customer-facing, communication and presentation skills.

PREFERRED CERTIFICATIONS:

- Fortinet NSE / FCP

- Palo Alto Networks (PCNSA / PCNSE)

- Cisco CCNA / CCNP

- Zscaler, Netskope or Cato Networks certifications

- CompTIA Security+

- Microsoft Azure / AWS certifications