OpenEBS - Staff Software Engineer

Description :

We are seeking a skilled Kubernetes Engineer to join our OpenEBS / Puls8 team in Bangalore. This is a critical hybrid role combining product development with customer support responsibilities. You will be developing cloud-native storage solutions while providing technical support to our premium enterprise customers.

Responsibilities :

- Work with Product Management to iterate on new features for cloud-native storage solutions.

- Solve technical problems of significant scope and complexity in distributed storage systems.

- Provide mentorship for junior engineers and contribute to code reviews.

- Provide L1/L2 technical support for OpenEBS / Puls8 customers through email, phone, and incident tracking.

- Troubleshoot complex Kubernetes environments and storage-related issues.

- Collaborate with development teams to reproduce, diagnose, and escalate technical issues.

- Participate in on-call rotation for critical customer environments.

Requirements :

- 7-8 years of product development experience, with 3+ years in storage/cloud-native technologies.

- Strong proficiency in one or more : Rust, Golang, C, or Python.

- Deep hands-on experience with Kubernetes in production environments.

- Solid understanding of distributed systems, networking, and Linux operating systems.

- Experience with container technologies and cloud-native storage concepts.

- Proficiency in Git, unit/integration testing, and CI/CD workflows.

- Strong troubleshooting and problem-solving abilities.

- Excellent written and verbal communication skills in English.

- Contributions to open-source projects, particularly in the Kubernetes ecosystem.

- Experience with OpenEBS or similar cloud-native storage solutions.

- Certified Kubernetes Administrator (CKA) or similar certification.

- Familiarity with monitoring tools (Prometheus, Grafana).

- Prior technical support experience on complex software products.