Job Summary:

We are seeking a skilled OneDrive Administrator with hands-on experience in Microsoft 365 collaboration technologies. The ideal candidate will be responsible for administering OneDrive for Business, managing file shares, supporting Microsoft Teams and SharePoint Online, ensuring secure collaboration, troubleshooting user issues, and maintaining data governance across the Microsoft 365 environment.

Key Responsibilities:

- Administer and manage OneDrive for Business environments.

- Perform file share management, migration, synchronization, and access control.

- Support and administer Microsoft Teams and SharePoint Online.

- Manage user accounts, permissions, security groups, and sharing policies.

- Monitor storage utilization, quotas, and file synchronization issues.

- Troubleshoot OneDrive, Teams, SharePoint, and Microsoft 365-related incidents.

- Configure and maintain security, compliance, retention, and sharing policies.

- Coordinate with IT teams during migrations and platform upgrades.

- Maintain documentation, operational procedures, and knowledge articles.

- Provide end-user support and ensure high service availability.

Mandatory Skills:

- OneDrive Administration

- File Share Management

- Microsoft Teams Administration

- SharePoint Online Administration

- Microsoft 365 Administration

- User & Permission Management

- File Migration and Synchronization

- Troubleshooting & Incident Management

Preferred Skills:

- PowerShell scripting for Microsoft 365 administration.

- Azure Active Directory (Entra ID).

- Microsoft Purview, DLP, and Compliance policies.

- Experience with ShareGate or similar migration tools.

- ITIL process knowledge.