Job Description :

We are seeking a skilled NOC engineer DevOps in Gurgaon having 1+ yrs of experience.

About Us :

CodeVyasa is a mid-sized product engineering company that works with top-tier product and solutions organizations such as McKinsey, Walmart, RazorPay, Swiggy, and others.

We are a team of 550+ engineers, driving innovation across Product & Data Engineering, focusing on Agentic AI, RPA, Full Stack, and GenAI-based solutions.

Key Responsibilities :

- Monitor infrastructure, applications, services, dashboards, and alerts.

- Perform first-level analysis and triage of infrastructure and application incidents.

- Validate alerts and distinguish actionable incidents from false positives.

- Troubleshoot common L1 issues using documented SOPs and runbooks.

- Perform basic DevOps operational activities and health checks.

- Initiate incident/bridge calls for critical or high-priority incidents.

- Identify the probable impacted component and engage the appropriate support team.

- Page and escalate incidents to DevOps, application, infrastructure, cloud, or network teams.

- Track incidents through acknowledgment, escalation, handover, and resolution.

- Maintain accurate incident timelines, shift logs, and handover notes.

- Follow defined escalation matrices and ensure SLA-based escalation.

- Perform shift handovers with clear visibility of open incidents and pending actions.

- Assist with routine operational tasks that can be executed through approved SOPs.

- Identify recurring alerts/issues and highlight them for problem management and automation.

Nice to Have :

- Basic understanding of Linux and Windows environments.

- Understanding of cloud infrastructure and services, preferably AWS/Azure/GCP.

- Familiarity with monitoring and observability tools.

- Basic knowledge of networking, DNS, HTTP/HTTPS, APIs, load balancers, and troubleshooting.

- Basic understanding of DevOps concepts, CI/CD, containers, and Kubernetes.

- Familiarity with incident/ticket management tools.

- Ability to read logs and perform initial root-cause isolation.

- Strong communication and incident coordination skills.

- Comfortable working in a 24x7 rotational-shift environment.

Why Join CodeVyasa?

- Work on innovative, high-impact projects with leading global clients.

- Exposure to modern technologies, scalable systems, and cloud-native architectures.

- Continuous learning and upskilling opportunities through internal and external programs.

- Supportive and collaborative work culture with flexible policies.

- Competitive salary and comprehensive benefits package.

- Free healthcare coverage for employees and dependents.