About the role:

We are seeking a skilled and forward-thinking End User Computing Architect (EUC Architect) to design, support, and maintain the end-user computing architecture across the organization, with a strong focus on macOS management using Microsoft Intune. The role is responsible for defining and supporting endpoint platforms including macOS, Windows, and Linux, managing device lifecycle, application delivery, security policies, and user experience.

Key Responsibilities:

- Design and maintain the end-user computing architecture, with strong focus on macOS device management using Microsoft Intune.

- Manage the macOS device lifecycle, including enrolment, configuration, patching, compliance, and decommissioning.

- Implement and maintain macOS management policies in Intune, including configuration profiles, compliance policies, and security baselines.

- Manage Apple Business Manager (ABM) integration with Intune Automated Device Enrollment (ADE).

- Deploy and manage macOS applications via Intune, including packaging, deployment configuration, and troubleshooting installation issues.

- Implement macOS security controls, including FileVault, Gatekeeper, and device compliance policies.

- Provide third-tier support for complex endpoint and device management issues.

- Support cross-platform endpoint management and support across macOS, Windows, and Linux environments.

- Work closely with global IT teams, security teams, and service desk to ensure consistent architecture and service delivery.

- Design and implement device compliance and security policies aligned with enterprise standards.

- Create and maintain technical documentation, architecture diagrams, and operational procedures.

Requirements:

- 5+ years of experience in endpoint management, including enterprise macOS environments.

- Proven experience in endpoint architecture or senior endpoint engineering roles, responsible for designing and implementing scalable device management solutions.

- Strong hands-on experience managing macOS devices using Microsoft Intune in enterprise environments.

- Experience integrating Apple Business Manager (ABM) with Intune Automated Device Enrollment (ADE).

- Experience designing and implementing VDI solutions, including Windows 365 (Cloud PC) and/or Azure Virtual Desktop (AVD).

- Experience with automation and scripting (Bash, PowerShell, Python).

What's in it for you :

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow.

Work Model :

At NICE, we work according to the NICE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week.