Position: Network Security Engineer (SFTP)

Overall/Total Experience: 4 - 6 years only

Location: Navi Mumbai

Working Days: 6 Days from Office

Notice Period Requirement: 30 Days (Maximum)

Client's Company Size: Startup / Small Enterprise

- Must be comfortable with a 24/7 NOC rotational shift environment

Roles & Responsibilities:

- Provide L2 support for Globalscape SFTP/MFT platforms, handling incidents, requests, and problem tickets.

- Monitor SFTP services to ensure availability, performance, and SLA compliance.

- Troubleshoot and resolve issues related to file transfers, connectivity, and user access.

- Perform user provisioning, key management, and access control administration.

- Coordinate with L3/engineering teams for escalations, root cause analysis, and major incidents.

- Ensure adherence to security policies and compliance requirements (encryption, authentication, audit logs).

- Create and maintain operational documentation, runbooks, and SOPs.

- Support patching, upgrades, and configuration changes in SFTP/MFT environments.

- Assist in onboarding new partners/clients and configuring file transfer workflows.

- Participate in change management processes to ensure secure and controlled implementation.

Candidate Requirements:

- Strong SFTP / MFT Profile with hands-on Globalscape EFT expertise and secure file-transfer troubleshooting.

- Must have 4+ years of experience in Network Security / Secure File Transfer, with hands-on experience on Globalscape EFT (Enhanced File Transfer) MFT/SFTP platforms.

- Must have experience providing L2 support for Globalscape SFTP/MFT (incidents, requests, problem tickets), monitoring services for availability, performance, and SLA compliance.

- Must have experience with user provisioning, key management, and access-control administration, and onboarding new partners/clients and configuring file-transfer workflows.

- Must have experience coordinating with L3/engineering for escalations, root-cause analysis, and major incidents, and supporting patching, upgrades, and configuration changes.

- Must have strong knowledge of SFTP, FTPS, SCP, and HTTPS file-transfer protocols, and key-based authentication (SSH keys, PGP encryption).

- Must have familiarity with firewalls, proxies, and network security fundamentals, with strong troubleshooting skills for connectivity, authentication, and transfer failures.

- Must have experience ensuring adherence to security policies and compliance (encryption, authentication, audit logs), and participating in change management for secure, controlled implementation.

- Must be comfortable with a 24/7 rotational shift environment at the client site.