Role : Network Operations Manager

Experience : 10 + Years

Key Responsibilities :

- Lead and support the global implementation of Fortinet SD-WAN ensuring alignment with enterprise architecture, security, and operational standards.

- Drive implementation and operational readiness of SASE/Zscaler solutions, including coordination with security, infrastructure, cloud, and regional IT teams.

- Work closely with vendors, managed service providers, and implementation partners to review solution designs, validate technical approaches, and ensure timely delivery.

- Coordinate with regional IT teams across the globe to plan deployments, resolve dependencies, manage risks, and support rollout activities.

- Review network architecture, implementation plans, configuration standards, migration approaches, and operational handover documentation.

- Track project milestones, dependencies, issues, risks, and action items, and provide regular progress updates to management and executive leadership.

- Provide strong hands-on expertise in enterprise network administration, including routing, switching, firewalls, VPN, WAN, LAN, DNS, connectivity, and troubleshooting.

- Support AWS cloud networking activities, including VPC design, routing, connectivity, security controls, firewall integration, and hybrid network connectivity.

- Ensure network solutions are secure, scalable, resilient, and aligned with global IT governance and operational requirements.

- Collaborate with internal teams to establish standard operating procedures, monitoring practices, escalation processes, and post-implementation support models.

- Prepare executive-level reports, project dashboards, technical summaries, and decision papers for senior stakeholders.

- Act as a senior technical advisor for network transformation, cloud connectivity, security integration, and operational improvement initiatives.

Required Technical Skills :

- Strong expertise in enterprise network administration, architecture, implementation, and operations.

- Hands-on experience with SD-WAN technologies, preferably Fortinet SD-WAN and FortiGate firewalls.

- Experience with SASE and Zero Trust network access platforms, preferably Zscaler ZIA/ZPA.

- Strong understanding of routing protocols, WAN technologies, VPN, IPsec, BGP, DNS, DHCP, firewalls, proxy, and network segmentation.

- Experience in AWS cloud networking, including VPCs, route tables, Transit Gateway, Direct Connect, security groups, network ACLs, and cloud firewall concepts.

- Ability to review network designs, validate implementation plans, assess risks, and recommend improvements.

- Experience with network monitoring, incident management, change management, and operational governance.

- Understanding of cybersecurity principles related to network infrastructure, secure access, cloud connectivity, and zero trust architecture.

Leadership and Management Skills :

- Strong project tracking, coordination, and stakeholder management skills.

- Ability to work with global teams across different countries, cultures, and time zones.

- Proven experience working with vendors and managed service providers to deliver complex infrastructure programs.

- Strong communication skills with the ability to explain technical matters clearly to senior and executive leadership.

- Ability to prepare management reports, project status updates, executive summaries, and decision-support materials.

- Strong ownership mindset with the ability to drive outcomes, follow up on actions, and ensure accountability across teams.

Candidate Profile :

- The ideal candidate is a senior network professional who combines deep hands-on technical expertise with strong program coordination, vendor management, and executive communication capabilities.

- The person should be comfortable operating in a global environment, driving large-scale network transformation initiatives, reviewing solution designs, tracking implementation progress, and ensuring secure and reliable network services for business-critical operations.