Job Description : Network Role, Immediate Joiner, Ready to Relocate.

Location : Pune.

Technical Environment : We use Cloudgenix (Prisma SDWAN), Cisco Switches, Cisco Meraki and Juniper Mist WIFI, PaloAlto firewalls, Alkira Network Edge, and Cisco ISE Wireless and Wired authentication.

Responsibilities:

- Install, configure and manage LANs, WANs, wireless networks, routers, switches, firewalls, SDWAN (Software defined WAN) and other network hardware.

- Responsible for a large WAN environment, involving multiple networks and data centers, ensuring maximum availability and capacity while ensuring adequate security.

- Work effectively on cross-departmental projects.

- Support network administration of a 24x7 infrastructure; participate in 24x7 on call rotation.

- Perform troubleshooting analysis of problems with network infrastructure, working with ISP or vendors.

- Manage network user access and permissions.

- Manage network systems back up.

- Document network problems and resolution for future reference.

- Maintain network diagrams and documentation.

- Generate and maintain documentation as it relates to network configuration, network mapping, processes, and service records.

- Monitor network performance, and implement performance tuning.

- Apply knowledge of firewalls and intrusion detection systems.

- Provide prompt communication and status reports on critical activities.

- Ensure proper security practices are followed in accordance with established IT policies and procedures, PCI and SOX Compliance.

- Install, configure VOIP phones, thin clients/desktops for new users.

- Manage cabling and telecom infrastructure to ensure smooth operations of our customer delight center.

- Work closely with business and other IT teams to fulfill infrastructure requirements for new hires, office relocations.

Requirements:

- Bachelors Degree in Computer Science, Information Technology or similar.

- 5+ years of network administration/engineering experience required.

- Experience troubleshooting and tuning WLAN networks.

- Expertise in WAN/LAN and transport technologies (Ethernet, MPLS, TDM circuits).

- Proven ability to work with logical design models (Spanning tree, VTP, VLANs, physical cabling).

- Knowledge of network protocols (CoS, PoE, NTP, DNS, DHCP, SMTP, VPC), network management protocols (CDP, TFTP, SNMP) and security protocols (SSH, HTTPS/SSL, AAA, IPSec).

- Technical expertise in: Firewall, IPS, SSL, VPN, malware defense, web content filtering, Zscaler SASE, Cisco and Palo Alto firewall Administration, Palo Alto Prisma, Routing, Switching, WLAN.

- Networking: Switches, Routers, VPN, Servers, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS.

- Experience with e-commerce technologies, such as SSL and load-balancing.

- Working knowledge of IP communication and routing (OSPF, EIGRP, BGP).

- Working knowledge to maintain Cisco Nexus environment.

- Experience working in a team-oriented, joint environment, preferably in a 24/7/365 Retail/ eCommerce organization.

- Experience with Solarwinds or equivalent enterprise monitoring and analysis toolset.

- Experience with disaster recovery planning, implementation and maintenance.

- Methodical, meticulous person who is prepared to help instill the processes, standards and best practices in a diverse fast-changing environment.

- Experience with highly virtualized environment utilizing networked storage and cloud computing.

- Industry certifications desired: PAN and Cisco.