Job Summary :

We are looking for a Network Administrator to manage and maintain the organisation's day-to-day IT and network infrastructure, ensuring smooth and secure connectivity for all employees.

Key Responsibilities :

- Manage and provide technical support for office desktops, laptops, printers and other IT peripherals.

- Install, configure and troubleshoot desktop/laptop hardware, software and operating systems.

- Manage and troubleshoot LAN, Wi-Fi, routers, switches and network connectivity.

- Configure, monitor and troubleshoot VPN and Firewall.

- Monitor internet connectivity and coordinate with ISPs for installation, troubleshooting and service-related issues.

- Provide timely technical support to employees and resolve IT/network-related issues.

- Maintain IT asset records and basic network/infrastructure documentation.

- Ensure network security, availability and smooth day-to-day IT operations.

Required Skills:

- Hands-on experience with Microsoft Office 365 administration and troubleshooting.

- Hands-on experience in LAN, VPN and Firewall.

- Good knowledge of network troubleshooting, TCP/IP, DNS and DHCP.

- Experience in desktop and laptop troubleshooting.

- Good understanding of routers, switches and Wi-Fi networks.

- Experience in ISP coordination and internet connectivity management.

- Good communication and problem-solving skills.

Qualification :

- Bachelor's/Diploma in IT, Computer Science, Networking or a related field.

- Relevant certifications such as CCNA will be an added advantage.