Job Description :

- Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains.

- Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules.

- Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms.

- Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.

- Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.

- Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.

- Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.

- Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.

- Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.

Required Skillset :

- Must have 3+ years of experience in Master Data Management (MDM), Data Governance, Data Quality, Data Operations, Revenue Operations, Sales Operations, Product Operations, or Enterprise Data Management roles.

- Must have hands-on experience working with an enterprise MDM platform such as Informatica MDM, Informatica IDMC, Reltio, or any comparable Master Data Management solution.

- Must have strong experience managing one or more master data domains including Customer Master, Product Master, Product Catalog, Account Hierarchy, Subscription, Contract, Billing, Revenue, Entitlement, or Reference Data.

- Must have working knowledge of business processes such as CRM, CPQ, Quote-to-Cash (QTC), Order-to-Cash (OTC), Billing, Entitlement Management, Subscription Management, Contract Management, or Revenue Operations.

- Must have strong understanding of core MDM concepts including Golden Record Creation, Match & Merge Rules, Survivorship Rules, Reference Data Management, Hierarchy Management, Data Stewardship Workflows, Data Quality Rules, and Cross-System Data Synchronization.

- Must have hands-on experience in data profiling, cleansing, standardization, deduplication, validation, reconciliation, remediation, and data quality improvement initiatives.

- Only immediate joiners who are available to join within 15 days.

- Must have experience working in SaaS, Subscription-based Businesses, Technology Companies, Enterprise Software Organizations, Cloud Product Companies, or Digital Platforms.