We are a global market leader in workforce management solutions, transforming how organizations optimize human capital through cutting-edge technology. With a rapidly growing global footprint, we deliver scalable, innovative, and integrated workforce management platforms to Fortune 500 companies and large enterprises. Join our expert consulting team and contribute to delivering next-gen workforce management solutions that empower businesses and employees alike.

Role Overview :

As a Kronos (UKG Pro WFM Dimensions) Consultant, you will play a pivotal role in designing, configuring, and delivering end-to-end workforce management solutions for large-scale clients. You will be responsible for requirement gathering, solution architecture, system configuration, integration with enterprise applications (HCM/Payroll/ERP), and implementation best practices. This role demands deep technical expertise in UKG Dimensions along with strong consulting and client engagement skills.

Key Responsibilities :

Requirement Assessment & Workshops :

- Conduct discovery sessions and requirement workshops with client business and technical stakeholders (HR, Payroll, IT).

- Document business processes, workforce policies, compliance requirements, and system gaps.

Solution Architecture & Design :

- Architect scalable solutions leveraging UKG Pro WFM (Dimensions) core modules (Timekeeping, Accruals, Leave).

- Design integrations with HCM systems (Workday, SAP HCM, Oracle HCM Cloud, PeopleSoft, ADP, Ceridian) and Payroll applications.

- Translate complex business rules (pay rules, shift rules, overtime, accruals) into system configurations.

System Configuration & Customization :

- Configure Dimensions modules : Timekeeping, Accruals, Leave, Scheduling, Forecasting, Attendance, Activities.

- Develop custom business rules, compliance logic, alerts, notifications, and workflows.

- Perform advanced configuration using WIM (Workforce Integration Manager), Genies, HyperFind queries, and APIs.

Integration Development :

- Design and implement integrations with external HRIS, Payroll, ERP, and BI tools (e.g., SAP, Oracle, Workday, Snowflake).

- Build and support REST APIs, middleware (Boomi, MuleSoft), and file-based integrations (SFTP, flat files).

Testing & Validation :

- Prepare and execute test cases for Unit Testing, SIT, and UAT.

- Troubleshoot defects, optimize performance, and ensure data accuracy between UKG and third-party systems.

Deployment & Go-Live :

- Support cutover planning, migration, and production go-live activities.

- Deliver hypercare support post-go-live, ensuring stability and issue resolution.

Client Engagement & Stakeholder Management :

- Act as a trusted advisor to client HR/Payroll leadership teams.

- Translate technical concepts into business-friendly language using process flow diagrams, functional specs, and solution blueprints.

Mentorship & Knowledge Sharing :

- Provide mentorship to junior consultants and team members.

- Document best practices, reusable components, and accelerators for future implementations.

Travel Requirement :

- Up to 25% domestic/international travel for workshops, client meetings, and go-live support.

Qualifications :

Education : Bachelors degree in Computer Science, Information Technology, or related field.

Experience :

- 6 - 10 years implementing/supporting enterprise HR/Payroll/WFM applications.

- Minimum 5 years of hands-on UKG Pro WFM (Dimensions) experience with expertise in Timekeeping, Accruals, and Leave.

- Experience with Advanced Scheduling, Forecasting, Attendance, and Activities modules is highly desirable.

- Prior experience in large-scale, multi-country WFM implementations across industries (Retail, Manufacturing, Pharma, BFSI).

- Proven consulting background with medium-to-large enterprise customers.

Technical Skills :

- Expertise in UKG Dimensions configuration (pay rules, accrual rules, shift differentials, activity rules).

- Strong hands-on experience with Workforce Integration Manager (WIM), Genies, HyperFind queries, API-based integrations.

- Familiarity with SQL, XML, REST APIs, middleware (Boomi, MuleSoft, Dell Boomi, Informatica).

- Proficiency in Linux/Unix commands for log monitoring and troubleshooting.

- Understanding of relational databases and BI/reporting tools for workforce analytics.

Soft Skills :

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and client-facing skills.

- Ability to manage multiple projects in fast-paced, dynamic environments.