Key Responsibilities :

- Own and drive Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, and AI-enabled collaboration services.

- Define service roadmap, governance, standards, and operating models.

- Lead AI adoption, readiness, and responsible deployment across collaboration platforms.

- Ensure platform reliability, performance, security, compliance, and user experience.

- Manage service KPIs, SLAs, incident/problem management, and continuous improvement initiatives.

- Establish endpoint governance, standards, and lifecycle management across enterprise devices.

- Drive Zero Trust-aligned endpoint security and compliance strategies.

- Collaborate with Security, Identity, Infrastructure, Legal, and Business teams to deliver scalable solutions.

Must-Have Skills :

- 8+ years of experience in EUC, Endpoint Management, or Device Strategy leadership roles.

- Strong hands-on expertise in Intune, MECM, Jamf, Windows, macOS, and MDM platforms.

- Experience managing 3,000+ enterprise devices at scale.

- End-to-end device lifecycle management experience.

- Strong understanding of Zero Trust, endpoint security, compliance, and governance.

- Experience defining standards, policies, and service governance frameworks.

- Proven vendor and stakeholder management skills.

Preferred:

- Certifications such as CISSP, CISA, CRISC, or equivalent.

Experience modernizing endpoint ecosystems and driving cloud-first workplace strategies.

If you have a strong blend of M365 collaboration, AI enablement, endpoint strategy, and enterprise governance experience, we'd love to hear from you.