Happiest Minds Technologies - Technical Lead - SOC II

Role : File Integrity Monitoring (FIM) & Cyber Security Incident Management Specialist

Experience : 5+ Years

Key Responsibilities :

- Administer and manage NNT Change Tracker FIM platform, including deployment, configuration, troubleshooting, and optimization.

- Onboard/offboard POS machines and configure FIM monitoring rules.

- Monitor platform health, agent communication, and SIEM integrations.

- Investigate and respond to cybersecurity incidents from FIM, SIEM, EDR/XDR, WAF, Threat Intelligence, APM, and SOC platforms.

- Perform incident triage, severity classification, containment, escalation, remediation, and RCA.

- Coordinate major incident response activities and stakeholder communications.

- Manage vendor support, platform upgrades, and issue resolution.

- Conduct access reviews, maintain SOPs/playbooks, and ensure compliance with security policies.

- Support BC/DR planning, platform recovery testing, and continuous security monitoring improvements.

Required Skills :

- NNT Change Tracker (FIM) or any other FIM tool experience.

- Cyber Security Incident Management

- SIEM/SOAR Platforms

- EDR/XDR Technologies (CrowdStrike preferred)

- Threat Intelligence & Incident Response

- Security Monitoring & Alert Triage

- RCA, Security Governance & Compliance

- ServiceNow/JIRA Ticketing

Preferred :

- Experience in Retail/POS Security environments.

- CEH, Security+, CySA+, GCIH, or equivalent cybersecurity certifications.