Happiest Minds Technologies - Technical Lead - SOAR

Job Title : Security Orchestration & Automation (SOAR) Engineer

Experience : 5 to 8 Years

Job Summary :

We are looking for a skilled SOAR Engineer to manage, administer, and enhance Security Orchestration, Automation, and Response (SOAR) platforms, preferably CrowdStrike Falcon Fusion SOAR. The role involves playbook development, platform administration, security integrations, automation, incident response support, and operational optimization.

Key Responsibilities :

- Administer and support the SOAR platform, including upgrades, configuration, and troubleshooting.

- Develop, maintain, and optimize automation playbooks for SOC operations.

- Integrate SOAR with SIEM, EDR, IAM, threat intelligence, firewalls, and ticketing platforms.

- Monitor and maintain connectors, APIs, and security integrations.

- Perform platform backups, recovery testing, and BC/DR activities.

- Manage user access, RBAC controls, and governance reviews.

- Coordinate with vendors for support, upgrades, and issue resolution.

- Generate automation performance, playbook, and SOC efficiency reports.

- Create and maintain SOPs, runbooks, and technical documentation.

- Develop custom connectors and automate new security use cases to improve operational maturity and reduce MTTR.

Required Skills :

- Hands-on experience with CrowdStrike Falcon Fusion SOAR, FortiSOAR, Splunk SOAR, or Cortex XSOAR.

- Strong knowledge of SOC operations, Incident Response, SIEM, EDR/XDR, and Threat Intelligence.

- Experience with REST APIs, integrations, webhooks, and connector development.

- Scripting experience in Python, PowerShell, or JavaScript.

- Knowledge of cloud security (Azure/AWS/GCP) and ITSM platforms such as ServiceNow or Jira.