About the Role:

We are looking for a Staff Product Manager - Email AI to lead the vision and execution of our generative and autonomous marketing intelligence. In this role, you will transform how agencies and businesses create, optimise, and execute lifecycle marketing by building generative, autonomous, and predictive capabilities natively into our platform.

Key Responsibilities:

- Lead Generative Content and Layout AI Strategy: Define and execute the vision for prompt-to-email creation, AI copy generation, brand-aware messaging, and multi-language copy localisation.

- Build Autonomous Sequence: Architect and deploy 'Sequence AI' capabilities that automatically design multi-step lifecycle journeys from simple natural language prompts.

- Drive Predictive and Send Optimisation AI: Lead the development of predictive recommendations, send-time optimisation engines, automated subject line scoring, and dynamic personalised content fields.

- Establish AI Governance and Quality Safeguards: Maintain high standards for responsible AI by establishing guardrails around brand voice consistency, content quality evaluation, hallucination suppression, and global privacy compliance.

- Drive Product Strategy and Cross-Functional Alignment: Establish a 12 - 18 month product roadmap for Email AI aligned with HighLevel's broader company strategy.

Requirements:

- Experience: 8+ years of Product Management experience in SaaS, with focused expertise building AI/ML products, LLM integrations, generative AI interfaces, or prompt engineering workflows.

- Domain Expertise: Deep understanding of marketing automation workflows, email campaign lifecycle, and generative text/image/layout applications.

- UX Excellence: Proven track record of designing intuitive, high-adoption AI-native user experiences.

- Product Craft: Data-fluent mindset with experience defining instrumentation, writing clear outcome-focused PRDs, and tracking engagement metrics.

- Leadership: Strong stakeholder management skills with a history of driving cross-functional alignment across Engineering, Design, AI, and GTM teams.