Giniminds - IT Infrastructure/Network Support Engineer

Role : IT Infrastructure / Network Support Engineer

Location : Bengaluru

Experience : 4 - 6 Years

Work Mode : Work from Office

Job Description :

We are looking for an IT Infrastructure / Network Support Engineer with strong hands-on experience in L2 infrastructure and end-user support.

Key Skills & Responsibilities :

- Intune, Antivirus and Firewall support

- Desktop & Laptop troubleshooting and support

- Active Directory administration

- L2 Networking - TCP/IP, DNS, DHCP, LAN/WAN, VLAN

- Virtualization support

- Ticketing System / IT Service Management

- Troubleshooting hardware, software and network issues

- Incident management and SLA-based resolution

Certifications - Preferred :

- CCNA, MCSA, CompTIA A+, Azure, AWS

- ITIL certification is an added advantage.

Required :

- Strong troubleshooting skills, good communication and experience in enterprise IT support.

Note : CCNP is NOT mandatory.