About Firstsource :

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics.

Position Summary :

The Product Engineering Lead position is responsible for owning end to end responsibility of development of mid to large Gen AI products, or multiple small/medium products. This is a techno-functional-managerial role.

Responsibilities :

- Design, own development, and lead teams for large scale software application development in the AI space (GenAI Products).

- Own product and program management.

- Own high-level design and low-level design for software applications.

- Identify problems and resolve them proactively.

- Liaise with customers and internal stakeholders to ensure projects are on track.

- Approve technology architecture for projects.

- Approve guidelines, coding best practices, and automated testing strategies (unit testing, regression testing) for the team.

- Ensure timely delivery with quality.

- Clearly communicate status, updates, and plans to project leadership.

What we are looking for :

- 10-13 years of experience in owning platform engineering for one or more GenAI products under aggressive timelines with robust design principles.

- Agentic Engineering experience/understanding.

- Eval-driven engineering experience/understanding.

- Experience in technology architectures like MEAN, MERN.

- Good understanding of cloud concepts (AWS, Azure).

Disclaimer : Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage.